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Panera Bread

2.5
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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1763 TOTAL REVIEWS
Rank
84 out of 1462
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Price Affordability
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    724
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    03:20
  • ISSUES RESOLVED
    25%
Top Products and Services
2.5
206 reviews
1.8
149 reviews
1.9
113 reviews

Starbucks

2.4
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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 411 TOTAL REVIEWS
Rank
5 out of 274
in Coffeehouses and Bakeries category
Rating Details
Customer service
Staff
Price Affordability
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:25
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
95 reviews
1.9
37 reviews
1.4
26 reviews

How do you compare Panera Bread vs Starbucks?

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Anonymous
#1559228

Panera serves food and Starbucks doesn't for the most part. Every Starbucks i've ever been in had absolutely no atmosphere at all.

Everyone is just sitting doing their own thing. Panera, is like a Cafe setting and people meet there and sit and chat. Panera is much more friendlier than any Starbucks i've ever been in. The seating in Panera is much more comfortable than anything I have encountered in a Starbucks.

The food in Panera has gone down hill. The company makes all these changes and they keep raising the price. You can raise the price of the food..but don't cut down on the size or quantity. When I started going to Panera, 2 slices of toast were $.48 cents.

Today, the price is $1.25! I Don't know about you, but i'm not paying that for 2 slices of toast. The breakfast egg sandwiches are good at Panera, but are quite expensive. There is a place for everyone.

Why does one person like Panera over Starbucks? Different Tastes.

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