Panera Bread vs Starbucks

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Panera Bread

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 927 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
2.7
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Helpful cashier 8
  • Soup 6
  • Atmosphere 5
  • Location 5
  • Fast service 4

Customers don't like

  • Management8
  • Service8
  • Poor food quality7
  • Bad customer service5
  • Staff callousness5

Products by Panera Bread

No items

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Starbucks

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $261 AVERAGE LOSS
2.4
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Coffee 8
  • Baristas 5
  • Loyalty program 4
  • White mocha 2
  • Were feindly and helpfull 1

Customers don't like

  • Horrible customer service12
  • Disgraceful customer service7
  • Service7
  • An attitude and manner i was spoken to by the server4
  • Management4

Products by Starbucks

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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