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Panera Bread

2.5
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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1971 TOTAL REVIEWS
Rank
94 out of 4992
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Price Affordability
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    1361
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    26%
Top Products and Services
2.5
239 reviews
1.8
162 reviews
2.3
122 reviews

Starbucks

2.4
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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 427 TOTAL REVIEWS
Rank
6 out of 292
in Coffeehouses and Bakeries category
Rating Details
Customer service
Staff
Price Affordability
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:25
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
95 reviews
1.9
40 reviews
1.4
26 reviews

How would you compare Panera Bread vs Starbucks?

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Anonymous
#1559228

Panera serves food and Starbucks doesn't for the most part. Every Starbucks i've ever been in had absolutely no atmosphere at all.

Everyone is just sitting doing their own thing. Panera, is like a Cafe setting and people meet there and sit and chat. Panera is much more friendlier than any Starbucks i've ever been in. The seating in Panera is much more comfortable than anything I have encountered in a Starbucks.

The food in Panera has gone down hill. The company makes all these changes and they keep raising the price. You can raise the price of the food..but don't cut down on the size or quantity. When I started going to Panera, 2 slices of toast were $.48 cents.

Today, the price is $1.25! I Don't know about you, but i'm not paying that for 2 slices of toast. The breakfast egg sandwiches are good at Panera, but are quite expensive. There is a place for everyone.

Why does one person like Panera over Starbucks? Different Tastes.

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