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Panera Bread
Schlotzskys

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Panera Bread

Panera Bread

2.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2146 TOTAL REVIEWS
Rank
95 out of 5019
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Price Affordability
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    1701
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    29%
Top Products and Services
2.5
254 reviews
1.8
167 reviews
2.3
141 reviews
Schlotzskys

Schlotzskys

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 268 TOTAL REVIEWS
Rank
165 out of 5019
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Price Affordability
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    559
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    01:39
  • ISSUES RESOLVED
    6%
Top Products and Services
2.3
69 reviews
2.3
32 reviews
2.5
22 reviews

How would you compare Panera Bread vs Schlotzskys?

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Anonymous
#1754715
Customer service
Panera employees seem to really care about each customer--at least the one I frequent does.
At Schlotzsky's, I seem to just be another one in line!
Product or Service Quality
Food is excellent at Panera---real turkey, rather than slimy slices cut from a so-called turkey loaf. There reaaly is no comparison...good food vs. sub-prime fast food.

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