PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Pandora Internet Radio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Pandora Internet Radio

Sirius Xm Radio and Pandora Internet Radio Overview

Total reviews 1309 216
Company responses 0 0
Issues resolved 7 0

Sirius Xm Radio and Pandora Internet Radio Consumer Ratings

Rank
197 out of 1450 in Telecommunications category
145 out of 1450 in Telecommunications category
Customer service
219 in category
145 in category
Diversity of Products or Services
131 in category
89 in category
Product or Service Quality
87 in category
94 in category
Price Affordability
258 in category
132 in category

Sirius Xm Radio and Pandora Internet Radio Rating Details

Customer service
1.3 (387 reviews)
1.5 (53 reviews)
Reviewer's quote

...Dissatisfied with the Customer Service is an understatement..

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...You need to provide a phone number to customer service..

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Diversity of Products or Services
2 (361 reviews)
2.4 (36 reviews)
Reviewer's quote

...Well I don't have to commute on a regular basis anymore so I decided I wanted to cancel since I work at home and if I'm doing anything I use free streaming services. First call I made. Oh sir I see you don't even have an account and you're getting free service..

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I cancelled my account months ago and I'm still being charged a monthly fee

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Product or Service Quality
2.2 (357 reviews)
2.1 (51 reviews)
Reviewer's quote

Ive called on more than one occasion stating that since I sold my 2014 MKS and transferred the service to my 2016 Ford F-150 that my SiriusXM constantly loses connection. Sometimes it says its Acquiring Network but most times it just comes in and out. Weve tried sending an update numerous times...

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Very pissed off about the situation that they have charged me twice in a month nobody answers when I call them everything is automated it'd be nice if a company would hire people and spend a little money on some real customer service instead of this pre-assigned answered bull..

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Price Affordability
1.8 (335 reviews)
2.6 (47 reviews)
Reviewer's quote

...They have promotions but start with the highest price. $169 then $99 then $60 + fees. One agent actually took a credit balance from the account unauthorized for $109...

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My free trial is about to expire, but I do not find a simple way to stop the subscription trial. Can you give me simple directions or cancel it for me?Thank you,Mary K. Sullivanewslearn@***.comp.s. I am not a "pissed" customer :( - I am a broke customer!

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Sirius Xm Radio and Pandora Internet Radio Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
  • Been listening for years
  • Its nice
  • Music choices
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • No help from a real person
  • Customer service
  • Customer service and billing

Sirius Xm Radio and Pandora Internet Radio Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

My 6 year old was having a pool party and they were streaming a children’s music channel and a “males enhancement ”...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

Every two or three weeks it locks up my laptop when listening to music don't know. It never did this last year that i...

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Sirius Xm Radio and Pandora Internet Radio Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-43******** September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I don't understand why you can't play music from the artist i picked from!!!!!!!!!!

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1

Re: Acct# 1-xxx164**** September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I don't mind listening to an an add about buying flowers at Home Depot. I do mind listening to Bloomberg from NY about...

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Sirius Xm Radio and Pandora Internet Radio Latest Reviews

Recent published reviews
1.1

Ive called on more than one occasion stating that since I sold my 2014 MKS and transferred the service to my 2016 Ford F...

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No votes

I thought I had already canceled my premium subscription but I was charged yesterday or the day before and it just...

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No votes

WtfHorrible never heard back from them Angry

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2.6

I cancelled my account months ago and I'm still being charged a monthly fee

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Sirius Xm Radio and Pandora Internet Radio Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (365 reviews)
  • Sirius Xm Radio Radio Service (112 reviews)
  • Sirius Xm Radio Radio Program (27 reviews)
  • Pandora Internet Radio Radio Service (34 reviews)
  • Pandora Internet Radio Subscription (19 reviews)
  • Pandora Internet Radio Radio Station (13 reviews)