PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius XM Radio and Pandora Internet Radio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius XM Radio
Pandora Internet Radio

Sirius XM Radio and Pandora Internet Radio Overview

Total reviews 1481 424
Company responses 0 0
Issues resolved 10 2

Sirius XM Radio and Pandora Internet Radio Consumer Ratings

Rank
192 out of 1711 in Telecommunications category
166 out of 1711 in Telecommunications category
Customer service
249 in category
221 in category
Product or Service Quality
92 in category
101 in category
Diversity of Products or Services
139 in category
104 in category
Price Affordability
316 in category
141 in category

Sirius XM Radio and Pandora Internet Radio Rating Details

Customer service
1.4 (451 reviews)
1.5 (112 reviews)
Reviewer's quote

...I tried calling customer service and had a terrible response. I had to listen to multiple ads for products that I do not want and then, after the ads, the call was terminated. I have been a customer for many years...

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...I prefer to talk to customer service. I am cancelling my subscription..

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Product or Service Quality
2.3 (415 reviews)
2.1 (110 reviews)
Reviewer's quote

I paid for an addition of service to my telephone. I still have not been able to download it. The process is messy and complicated...

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I keep being billed for the Internet radio service even though I canceled Even though you cancel they continue to bill you I will not be using Pandora Internet radio anymore even if I get this issue resolved I want my refund and I want the money put back on my debit card..

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Diversity of Products or Services
2.1 (412 reviews)
2.5 (91 reviews)
Reviewer's quote

All was good but just couldnt afford the services at this time Thank you so much for the free trial Sincerely. Guy Plante..

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They keep taking money out of my account for some kind of services that I'm not getting and I'm not using. Somebody apparently has used my credit card without me knowing and they refuse to answer me or acknowledge that they keep taking money off of my card without my consent..

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Price Affordability
1.9 (392 reviews)
2.8 (93 reviews)
Reviewer's quote

...that I've cought them they are being nasty verbally and telling me I'm not getting my money back again why pay them for a service that I get for half their price and better music Apple music is half of their fee and they not going into my checking account stealing my money like SiriusXM is, sad thing is that...

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I just want to update my credit card info and haven't been successful. Would seem to me you'd like some money but heaven forbid using a phone.

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Sirius XM Radio and Pandora Internet Radio Pros and Cons

Pros
  • Service itself was good
  • Radio service
  • Good sound
  • Been listening for years
  • Music
  • Love the service
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • No help from a real person
  • Customer service
  • Customer service and billing

Sirius XM Radio and Pandora Internet Radio Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

My 6 year old was having a pool party and they were streaming a children’s music channel and a “males enhancement ”...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

Every two or three weeks it locks up my laptop when listening to music don't know. It never did this last year that i...

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Sirius XM Radio and Pandora Internet Radio Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-43******** September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I don't understand why you can't play music from the artist i picked from!!!!!!!!!!

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1

Re: Acct# 1-xxx164**** September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I don't mind listening to an an add about buying flowers at Home Depot. I do mind listening to Bloomberg from NY about...

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Sirius XM Radio and Pandora Internet Radio Latest Reviews

Recent published reviews
No votes

I just want to set up new subscription in my 2012 Volkswagen GTI#|#%<;;;;;;;;;;;;;;;#&amp;amp;

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No votes

My songs what I'm playing and listen to them on Pandora they don't play out to the end and it skips over songs that...

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No votes

Please call for new plan due to cost of the plan you are signing me up for
Now please
Hhhhhhhhhhhhhhhhhhbnnnnnnnnnnnnnnnnn...

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No votes

I was billed $50 and wanted to know what is was for and how to cancel my pandora subscription . It is very difficult to...

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