PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius XM Radio and Pandora Media as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius XM Radio
Pandora Media

Sirius XM Radio and Pandora Media Overview

Total reviews 2719 603
Company responses 0 0
Issues resolved 25 3

Sirius XM Radio and Pandora Media Consumer Ratings

Rank
169 out of 3559 in Media category
262 out of 3559 in Media category
Customer service
164 in category
300 in category
Product or Service Quality
138 in category
202 in category
Diversity of Products or Services
142 in category
181 in category
Price Affordability
222 in category
167 in category

Sirius XM Radio and Pandora Media Rating Details

Customer service
2
(999 reviews)
1.5
(170 reviews)
Reviewer's quote

Every year, its the same friggin thing, you, jack my rate up tremendously, and then its almost impossible to find a phone number that works to call customer service. The person that I finally had my chat with after I figure out how to log into my account was, very helpful. If I only had one vehicle...

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...Overall very frustrating experience I pay already and it keeps asking me to purchase also lost all my saved stations AND cannot get a hold of customer service to resolve..

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Product or Service Quality
2.7
(890 reviews)
2.1
(166 reviews)
Reviewer's quote

...Called and spoke with customer service and she confirmed the promotion. I asked her to process and was told I would need to do it myself on their web site. What is the purpose of the service reps if the customer needs to complete the subscription process...

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The fact of being charged for a *** service they don't offer live people to get the issue resolved. If they find it ok to randomly charge people who don't use their services is theft. I want my money back...

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Diversity of Products or Services
2.7
(860 reviews)
2.4
(147 reviews)
Reviewer's quote

...to get refunded for those five years of service on a vehicle that I didnt own And also a paper statement every month stating what vehicles and streaming services I was paying for wouldve caught this sooner as it is now you get no bill and they just charge you so its hard to know what youre paying for and...

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They keep taking money out of my account for some kind of services that I'm not getting and I'm not using. Somebody apparently has used my credit card without me knowing and they refuse to answer me or acknowledge that they keep taking money off of my card without my consent..

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Price Affordability
2.3
(837 reviews)
2.6
(147 reviews)
Reviewer's quote

When I started with Xm it was 15 dollars a month and with no notice it went up to 31 Dollars a month and talking to friends they was paying 12 dollars a month and they showed me the bill so very unhappy with sirius xm no notification on price increase and I was useing it on sonos system..

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I paid the 499 prescription price I still get commercials I cant listen to just anything I want and I cant get in touch with anybody..

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Sirius XM Radio and Pandora Media Pros and Cons

Pros
  • No commercials
  • Service itself was good
  • Good sound
  • Been listening for years
  • Music
  • Great selection of music
Cons
  • Horrible customer service
  • Lack of variety
  • Price increases
  • No help from a real person
  • Customer service
  • Customer service and billing

Sirius XM Radio and Pandora Media Most Positive Reviews

Top rated reviews
5

In september 2013 we got a new VW passat it came with 3 months of service after the 3 months we renuwed the service. I...

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5

It's been resolved. I'm enjoying Pandora. Just Answer tried to collect $46 for Pandora. Everything is ok and I listen...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

This is not a complaint. We thoroughly enjoy Pandoraโ€™s music choices

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Sirius XM Radio and Pandora Media Most Critical Reviews

Lowest rated reviews
1

I was given a sirius radio y my daughter for fathers day 6/21/15. After scrolling through the channels on the 2hr trip...

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1

Quit charging me for a service I am not using ... this has been going on for months.

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1

Got my free 3 months, then paid for a year, after which I called to cancel. On the phone 45 minutes, hung up and...

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1

I have been a paid Pandora customer for over 5 years. In the last 48 hours, Alexa won't connect to play Pandora. I can...

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Sirius XM Radio and Pandora Media Latest Reviews

Recent published reviews
1

You guys keep canceling my lifetime subscription to a vehicle vin number due to vehicle state registration change and...

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No votes

I was not put in contact with PandoraAngry I spoke to Serious XMAngry
I just want to make my music work on my new iPh...

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1

I have a life time subscription with this jeep and you guys keep canceling it!!!
I move from state to state and every tim...

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1

The fact of being charged for a *** service they don't offer live people to get the issue resolved. If they find it ok...

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