Sirius Xm Radio vs Pandora Internet Radio: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Pandora Internet Radio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Sirius Xm Radio

1.9

Pandora Internet Radio

2.3

Sirius Xm Radio

Pandora Internet Radio

Sirius Xm Radio and Pandora Internet Radio Overview

Total reviews

1227

131

Company responses

Issues resolved

Sirius Xm Radio was first mentioned on PissedConsumer on Dec 12, 2007 and since then this brand received 1227 reviews. It is 1096 reviews more than Pandora Internet Radio received since Apr 6, 2015.

Sirius Xm Radio and Pandora Internet Radio Consumer Ratings

Rank

165 out of 1908 in Telecommunications category

97 out of 1908 in Telecommunications category

Customer service

218 in category

97 in category

Product or Service Quality

81 in category

80 in category

Price Affordability

246 in category

59 in category

According to consumer ratings and reviews, Pandora Internet Radio ranks 68 points higher in the Telecommunications category than Sirius Xm Radio. People gave Sirius Xm Radio 1.3 stars for Customer service criterion in Telecommunications category and it is 348 points higher than the worst rated brand in this category. At the same time, Pandora Internet Radio was rated 1.8 stars for Customer service criterion in this category and it is 469 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Pandora Internet Radio has a higher rating than Pandora Internet Radio. Regarding Price Affordability criterion, consumers gave Sirius Xm Radio 1.7 stars and it is 57% greater than other in category. Pandora Internet Radio however was rated 3.1 stars and it is 90% greater than other in category.

Sirius Xm Radio and Pandora Internet Radio Rating Details

Customer service

1.3 (355 reviews)

1.8 (29 reviews)

Reviewer's quote

...Serious XM you should be ashamed of your customer service. I will make sure to leave you the review you deserve anywhere I can..

PissedConsumer1757602

After going back and forth with a customer service rep (over email because apparently they do not believe in phones), they said they cannot refund me money because one of the monthly billings was through itunes. Apparently it does not matter that they are for the same email address and same...

Trinia

Product or Service Quality

2.1 (328 reviews)

2.1 (29 reviews)

Reviewer's quote

...The sound quality is tinny sounding and way too compressed. I feel that ever since XM and Sirius merged and were bought by a major corporation, they have become more like the terrestrial radio that people were trying to escape..

PissedConsumer1763449

...It couldn't be because you don't want your valuable customers to light up your Facebook page about their poor experience with your service..

Dave S

Price Affordability

1.7 (300 reviews)

3.1 (25 reviews)

Reviewer's quote

...It was due to expire and I called in advance and long story short I got a 1yr renewal for the same price..

bumperhead_1951

I have no complaint. I love PANDORA however, I am not able to get a stable signal since we just have WI FI. I am 80 and have been ill for sometime so I would appreciate you canceling my subscription as soon as possible.Kind regards,Lawanda Ritenour

Lawanda R

Sirius Xm Radio and Pandora Internet Radio Pros and Cons

Pros

Radio service
Good sound
No commercials

Music choices
Music
Been listening for years

Cons

Horrible customer service
Lack of variety
Poor sound quality

Not work for a few days now
Never ending ads
Customer service

Sirius Xm Radio and Pandora Internet Radio Most Positive Reviews

Top rated reviews

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

My 6 year old was having a pool party and they were streaming a children’s music channel and a “males enhancement ”...

Sirius Xm Radio and Pandora Internet Radio Most Critical Reviews

Lowest rated reviews

Re: Acct# 1-4321645210 September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

I don't understand why you can't play music from the artist i picked from!!!!!!!!!!

Sirius Xm Radio and Pandora Internet Radio Latest Reviews

Recent published reviews

Traded in my car. Called to cancel and request a refund. After the check was issued, I was supposed to have it within...

Read all 1227 reviews

2.7

I have no complaint. I love PANDORA however, I am not able to get a stable signal since we just have WI FI. I am 80 and...

Read all 131 reviews

Sirius Xm Radio and Pandora Internet Radio Products and Services

Most reviewed product and services

Sirius Xm Radio Subscription (364 reviews)
Sirius Xm Radio Account (128 reviews)
Sirius Xm Radio Customer Care (104 reviews)

Pandora Internet Radio Radio Service (27 reviews)
Pandora Internet Radio Subscription (16 reviews)
Pandora Internet Radio Premium Subscription (6 reviews)

How would you compare Sirius Xm Radio vs Pandora Internet Radio?

Customer service

Product or Service Quality

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Dave S Dave S Nov 22, 2018 #1601237

With Pandora you have a variety of music choices at your fingertips without commecials. Their price is better. Their service is far better than XM.

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