PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pandora Internet Radio and Sirius XM Radio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pandora Internet Radio
Sirius XM Radio

Pandora Internet Radio and Sirius XM Radio Overview

Total reviews 347 1388
Company responses 0 0
Issues resolved 0 8

Pandora Internet Radio and Sirius XM Radio Consumer Ratings

Rank
150 out of 1679 in Telecommunications category
177 out of 1679 in Telecommunications category
Customer service
179 in category
244 in category
Product or Service Quality
89 in category
85 in category
Price Affordability
149 in category
303 in category
Value for money
99 in category
202 in category

Pandora Internet Radio and Sirius XM Radio Rating Details

Customer service
1.5 (96 reviews)
1.4 (415 reviews)
Reviewer's quote

Poor customer service, cannot speak to anyone and try to get chat help. Same computerized rep keeps giving same response..

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...Sorry customer service wish I did not ever give them my money. I would rather listen to my Ipod or my download music on my phone..

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Product or Service Quality
2.2 (89 reviews)
2.2 (384 reviews)
Reviewer's quote

I waited for a customer service person to chat online and I was disconnected. I'm only trying to access the correct account because I pay for premium but I'm getting the free subscription..

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...Service department is uneducated about the product . Getting to a representative takes forever..

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Price Affordability
2.7 (76 reviews)
1.8 (357 reviews)
Reviewer's quote

I have not used Pandora for the last two and still paying it. I know that no refund by your company, but my lost is game.

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They keep finding ways to raise the price and over charge me. Even recently (January) they had to give me a refund for all the billing issues (mainly over charging me) and some for some reason they thought they 5 months later, they could talk me into paying again for something already paid for! DO...

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Value for money
2.3 (75 reviews)
1.8 (312 reviews)
Reviewer's quote

They keep taking money out of my account for some kind of services that I'm not getting and I'm not using. Somebody apparently has used my credit card without me knowing and they refuse to answer me or acknowledge that they keep taking money off of my card without my consent..

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...It has been 2 days and they have taken their money and I have no equipment or services for which they are taking my money. Customer service has hung up on my 3 times this morning...

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Pandora Internet Radio and Sirius XM Radio Pros and Cons

Pros
  • Been listening for years
  • Music
  • Love the service
  • Radio service
  • Good sound
  • Service itself was good
Cons
  • No help from a real person
  • Customer service
  • Customer service and billing
  • Horrible customer service
  • Lack of variety
  • Poor sound quality

Pandora Internet Radio and Sirius XM Radio Most Positive Reviews

Top rated reviews
5

My 6 year old was having a pool party and they were streaming a children’s music channel and a “males enhancement ”...

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5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

Every two or three weeks it locks up my laptop when listening to music don't know. It never did this last year that i...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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Pandora Internet Radio and Sirius XM Radio Most Critical Reviews

Lowest rated reviews
1

I don't understand why you can't play music from the artist i picked from!!!!!!!!!!

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1

Re: Acct# 1-43******** September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I don't mind listening to an an add about buying flowers at Home Depot. I do mind listening to Bloomberg from NY about...

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1

Re: Acct# 1-xxx164**** September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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Pandora Internet Radio and Sirius XM Radio Latest Reviews

Recent published reviews
4.3

Reception in West Islip New YorkHaving difficulty with Pandora in West Islip New York losing signal every day for the...

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No votes

Would like to continue my current subscription price or if I accept the new offer I do not want to automatically be tran...

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No votes

I have Pandora account
Rlbbaker@***.com
But cannot access account or get Pandora email response (678) 326-****

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3

Why wont anyone answer the phone? Why when I dial a number it ask me questions on this web page. ? Why dont you just...

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