PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pandora Internet Radio and Sirius Xm Radio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pandora Internet Radio
Sirius Xm Radio

Pandora Internet Radio and Sirius Xm Radio Overview

Total reviews
203
1288
Company responses
0
0
Issues resolved
0
7

Pandora Internet Radio and Sirius Xm Radio Consumer Ratings

Rank
132 out of 1429 in Telecommunications category
183 out of 1429 in Telecommunications category
Customer service
110 in category
205 in category
Product or Service Quality
76 in category
84 in category
Value for money
68 in category
171 in category
Price Affordability
122 in category
259 in category

Pandora Internet Radio and Sirius Xm Radio Rating Details

Customer service
1.7 (48 reviews)
1.3 (379 reviews)
Reviewer's quote

...You need to provide a phone number to customer service..

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...Customer Service Agent Derrick was able to cancel my old account and transfer the balance and give me credit for the new offer and combine it with my refund off the old radio. I attempted to do it myself and received an email saying it was completed. When I checked it wasn't combined...

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Product or Service Quality
2.3 (43 reviews)
2.2 (350 reviews)
Reviewer's quote

...Going to find another music streaming service. Tired of this crap..

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I have some gripes that I feel justified to get off my chest because I pay for this service...

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Value for money
2.5 (42 reviews)
1.7 (278 reviews)
Reviewer's quote

Yal don't allow phone calls to talk to someone when you take money out there count that I did not authorize. you have been sending me emails for the past 3 months telling me that my account will be closed ,I thought it was cancelled , then when Im about to pay a bill Im $5 short because yal took it...

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... then after a few months the spa station came back (without the special app) - now I get a bill for the full amount - which I find funny since I used a postal money order to pay for the 5 months deal --- I looked at the bill and ripped it up laughing - for you see - I have no plans of paying this tricky trick bill - and they can shut the spa music down anytime since I got six cds of spa music and you never really get tired of it - if you stop marching to the tunes of what your suppose to do -- and just ignore the small little flakey stuff that finds it way into all our lives - it eventually goes away - if xm was upfront and had some integrity - they might stand a chance but this kind of shady dealings --- brings up the night in me....

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Price Affordability
2.7 (40 reviews)
1.8 (326 reviews)
Reviewer's quote

Could not get in contact Pandora nor would the company respond to my emails.

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...They have promotions but start with the highest price. $169 then $99 then $60 + fees. One agent actually took a credit balance from the account unauthorized for $109...

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Pandora Internet Radio and Sirius Xm Radio Pros and Cons

Pros
  • Music
  • Its nice
  • Music choices
  • Radio service
  • No commercials
  • Good sound
Cons
  • Customer service
  • No help from a real person
  • Never ending ads
  • Horrible customer service
  • Lack of variety
  • Poor sound quality

Pandora Internet Radio and Sirius Xm Radio Most Positive Reviews

Top rated reviews
5

My 6 year old was having a pool party and they were streaming a children’s music channel and a “males enhancement ”...

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5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

I want cancel my Pandora account

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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Pandora Internet Radio and Sirius Xm Radio Most Critical Reviews

Lowest rated reviews
1

I don't understand why you can't play music from the artist i picked from!!!!!!!!!!

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1

Re: Acct# 1-4321645210 September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

I don't mind listening to an an add about buying flowers at Home Depot. I do mind listening to Bloomberg from NY about...

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1

Re: Acct# 1-xxx1645210 September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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Pandora Internet Radio and Sirius Xm Radio Latest Reviews

Recent published reviews
No votes

Your customer Support is AWFUL!!!

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3.2

I wrote to them but they have not responded with any reason.

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No votes

I just subscribed to Have commercial free music .Even though I have a subscription I can continue to get commercials...

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No votes

I would like to speak with a person

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Pandora Internet Radio and Sirius Xm Radio Products and Services

Most reviewed product and services
  • Pandora Internet Radio Radio Service (36 reviews)
  • Pandora Internet Radio Subscription (21 reviews)
  • Pandora Internet Radio Customer Care (21 reviews)
  • Sirius Xm Radio Subscription (363 reviews)
  • Sirius Xm Radio Customer Care (130 reviews)
  • Sirius Xm Radio Account (124 reviews)