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Panda Express

Cafes, Restaurants and Bars
  • 3 ISSUES RESOLVED
  • 693 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Food 5
  • Taste of the food 3
  • Food when they get the order right 3
  • Food when available 3
  • Epitome of good customer service 2

Customers don't like

  • People skills3
  • Poor quality of service with regards to food portions2
  • Poor quality of service2
  • Manager does not know hot to handle issue2
  • Lack of service2
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The Cheesecake Factory

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $122 AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Food 3
  • Decor 3
  • Taste 2
  • Service was good 2
  • Server was attentive 2

Customers don't like

  • Poor management4
  • Response to complaint3
  • Nasty attitude the evening host2
  • Gift card2
  • Extremely long wait2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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