PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Panda Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Panda Express

Popeyes Louisiana Kitchen and Panda Express Overview

Total reviews 6187 2392
Company responses 0 0
Issues resolved 27 15

Popeyes Louisiana Kitchen and Panda Express Consumer Ratings

Rank
71 out of 440 in Fast Food category
68 out of 440 in Fast Food category
Customer service
82 in category
75 in category
Quality of Food
63 in category
59 in category
Price Affordability
82 in category
66 in category
Product or Service Quality
84 in category
65 in category

Popeyes Louisiana Kitchen and Panda Express Rating Details

Customer service
1.5
(2974 reviews)
1.6
(1133 reviews)
Reviewer's quote

...Our customer service reps are anxious and standing by to help yada yada NOT! Second, I'm offended with a complaint site that is vulgar, using the label pissed consumer...

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...17th around 3:30 I filled all that out on my complaint I've repeated myself over and over you're about the fourth person now whoever this is it's ridiculous customer service they should have just gave me my money back they kept wanting me to take food which I did not want because we had already spent money...

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Quality of Food
2.2
(2741 reviews)
2.3
(1006 reviews)
Reviewer's quote

...Guess DoorDash his responsible for the way Popeyes employee act and for quality of food..

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The quality of food is low, also the quantity is reduced. When I paid $11. 00 for a plate, it is not enough quantity for a person...

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Price Affordability
2.4
(2695 reviews)
2.5
(966 reviews)
Reviewer's quote

...Very disappointing as the price was over $7 for it. Consistency is key maybe re train employees on portions..

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...My husband was there earlier today and ordered for lunch and I went back and ordered for dinner but forgot to add the crispy Bogo promo and paid full price. I would appreciate a refund or a rain check on another bowl we love panda express! So thankful you guys came to Pottstown Pennsylvania..

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Product or Service Quality
1.7
(2688 reviews)
1.8
(965 reviews)
Reviewer's quote

...wearing a baseball cap that said IDK IDC IDGAF Why would the manager at the store allow the employee to wear such a message and represent what kind of service or the care this employee will give the customers who come in and spend their money at their location? Completely blown away by that Popeyes...

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...I've contacted panda corporations customer service about this situation at least 2 times, was promised a call from General Manager or District Manager. And of course I have gotten nothing. There's plenty of competition out there the will care how customers are treated...

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Popeyes Louisiana Kitchen and Panda Express Pros and Cons

Pros
  • Good food
  • Good chicken
  • Great food
  • Good food
  • Food
  • Fast food
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Poor customer service
  • Customer serive and attitude
  • Poor quality of service

Popeyes Louisiana Kitchen and Panda Express Most Positive Reviews

Top rated reviews
5

I do not know why it say's pissed review. It was my first time at your restaurant in Livonia Michigan. Me and my...

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5

On 3/22/24 I ordered a meal from the keizer,or location as I did many times before!! Well I thought I did for...

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5

I live 45 mins away from Tallahassee when they gave me my order the chicken get home it was spicy .. i buy food there...

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5

I'm trying to deposit $20 onto a my card that gets direct deposit from this company

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Popeyes Louisiana Kitchen and Panda Express Most Critical Reviews

Lowest rated reviews
1

My husband and I went in to use your bathroom facilities before ordering our food. There was no hand soap in either the...

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1

I walked into the Panda Express in Little Elm, TX, was not greeted and it took 3 minutes of me standing by the counter...

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1

This is coming from a manager of a fast food restaurant...I chose Popeyes for mine and my husband's dinner and my kids...

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1

My husband and I went to eat food at panda. We are aware that the location closed at 9:30, so we showed up a little...

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Popeyes Louisiana Kitchen and Panda Express Latest Reviews

Recent published reviews
2

Shocked to see a frontline worker, cashier, wearing a baseball cap that said
IDK
IDC
IDGAF
Why would the manager at the stor...

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No votes

Every time I go into this place in Auburn California every table is dirty I said something about it they say we dont...

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No votes

Went thru the drive thru at your Anderson, SC store around 4:45 today and ordered 6 ghost pepper wings. As I was...

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1.2

We got two orders of food through the drive-thru when I got home the one order the broccoli and beef had only about...

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