PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Palm Beach Tan and Tan Pro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Palm Beach Tan
Tan Pro

Palm Beach Tan and Tan Pro Overview

Total reviews
21
33
Company responses
0
0
Issues resolved
0
0

Palm Beach Tan and Tan Pro Consumer Ratings

Rank
121 out of 705 in Beauty Salons and Spas category
60 out of 705 in Beauty Salons and Spas category
Customer service
86 in category
49 in category
Price Affordability
112 in category
67 in category
Value for money
73 in category
45 in category
Product or Service Quality
71 in category
53 in category

Palm Beach Tan and Tan Pro Rating Details

Customer service
1.1 (15 reviews)
1.9 (17 reviews)
Reviewer's quote

...it" and he said "i just wasted 30 mins of my time going over beds and pricing!" I then said "you told me it was okay because you had nothing to do, your customer service is horrible. What is your managers name?” He responded with “hmm CALEB” then he continued to dismiss me by saying "have a good day" til i walked out. We live in a world where customer service is key, satisfying the customer is priority,...

Read full review

...Their customer service is absolutely terrible and their employees are uneducated just like their corporate employees. Tan Pro scams..

Read full review
Price Affordability
1.5 (15 reviews)
2.1 (14 reviews)
Reviewer's quote

However she had been trying to get me to buy a lotion since I walked through the door I asked the price and told her NO I won't pay 40+ for a bottle of tanning lotion. But she just kept on so I had to tell her again NO I'm not buying any tanning lotion. Then the other employee asked her if I was...

Read full review

...4 packages - buy one month unlimited tanning and then for myself I purchase the one that I can also get an additional unlimited month of tanning for 1/2 price more. Was saddened this year that this type of monthly unlimited tanning was not offered close to Mother's Day. - So, because there is a tanning salon closer to my home - went there for...

Read full review
Value for money
1.3 (15 reviews)
1.8 (15 reviews)
Reviewer's quote

...Oh that's right, i can save my money and lay out in my backyard!!! Hmmmmm maybe i will just do THAT!!!..

Read full review

...I then took a picture of the signed document in case they take money out. I will then go after them for fraud and theft. Don’t waste your money..

Read full review
Product or Service Quality
1.5 (14 reviews)
1.8 (17 reviews)
Reviewer's quote

Extremely upset I am being charged the monthly rate when I am not receiving the service I am being charged for. COVID19..

Read full review

...I would never recommend this company until their !evel of service goes up dramatical!y..

Read full review

Palm Beach Tan and Tan Pro Pros and Cons

Pros
  • Quality of beds
  • Location
  • Love your beds
Cons
  • Customer service terrible
  • Customer satisfication
  • Cheat you out of money
  • Customer service
  • Were not helpful in any way
  • That i go on a saturday afternoon and they closed

Palm Beach Tan and Tan Pro Most Positive Reviews

Top rated reviews
No votes
4.3

This is the second time I have had this happen where the spray tan booth only sprayed one side of my body an the girl...

Read full review
No votes
4

Go to marion ohio tan pro at noon on a saturday to find out they closed. Dtove 15 mins to tan

Read full review

Palm Beach Tan and Tan Pro Most Critical Reviews

Lowest rated reviews
1

My God what a nightmare! Employees are trained to manipulate you into believing youre paying one price then you are...

Read full review
1

One door didn't actually lock, another door had scotch tape holding the frame closed and was clearly broken at some...

Read full review
1

Palm beach will tell you it’s super cheap and super easy to stop tanning monthly . They will push for monthly...

Read full review
1

Every time I come in to tan the beds are dirty. They have dried up lotion on them all over.

Read full review

Palm Beach Tan and Tan Pro Latest Reviews

Recent published reviews
1.3

Don't tell me to wait in my car 10 to 15 minutes in 90 degree weather for a bed when it's really 30 plus minutes. If...

Read full review
No votes

I tried to call customer service to cancel my account no one answered

Read full review
2.8

Extremely upset I am being charged the monthly rate when I am not receiving the service I am being charged for. COVID19

Read full review
1

Charges made to my credit card in May $14.11,I canceled and was charged again this month $25.73 . You are charging...

Read full review

Palm Beach Tan and Tan Pro Products and Services

Most reviewed product and services
  • Palm Beach Tan Customer Care (6 reviews)
  • Palm Beach Tan Membership (4 reviews)
  • Tan Pro Membership (6 reviews)
  • Tan Pro Tanning (4 reviews)
  • Tan Pro Customer Care (4 reviews)