PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Palm Beach Tan and Tan Pro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Palm Beach Tan
Tan Pro

Palm Beach Tan and Tan Pro Overview

Total reviews 22 36
Company responses 0 0
Issues resolved 0 0

Palm Beach Tan and Tan Pro Consumer Ratings

Rank
126 out of 702 in Beauty Salons and Spas category
82 out of 702 in Beauty Salons and Spas category
Customer service
89 in category
58 in category
Price Affordability
112 in category
81 in category
Value for money
76 in category
56 in category
Discounts and Special Offers
62 in category
39 in category

Palm Beach Tan and Tan Pro Rating Details

Customer service
1.1 (16 reviews)
1.7 (21 reviews)
Reviewer's quote

...it" and he said "i just wasted 30 mins of my time going over beds and pricing!" I then said "you told me it was okay because you had nothing to do, your customer service is horrible. What is your managers name?” He responded with “hmm CALEB” then he continued to dismiss me by saying "have a good day" til i walked out. We live in a world where customer service is key, satisfying the customer is priority,...

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...Their customer service is absolutely terrible and their employees are uneducated just like their corporate employees. Tan Pro scams..

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Price Affordability
1.6 (16 reviews)
2 (17 reviews)
Reviewer's quote

However she had been trying to get me to buy a lotion since I walked through the door I asked the price and told her NO I won't pay 40+ for a bottle of tanning lotion. But she just kept on so I had to tell her again NO I'm not buying any tanning lotion. Then the other employee asked her if I was...

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...4 packages - buy one month unlimited tanning and then for myself I purchase the one that I can also get an additional unlimited month of tanning for 1/2 price more. Was saddened this year that this type of monthly unlimited tanning was not offered close to Mother's Day. - So, because there is a tanning salon closer to my home - went there for...

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Value for money
1.4 (16 reviews)
1.7 (18 reviews)
Reviewer's quote

...Oh that's right, i can save my money and lay out in my backyard!!! Hmmmmm maybe i will just do THAT!!!..

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...They refuse to give any money back. Poor management!..

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Discounts and Special Offers
1.7 (15 reviews)
2.1 (19 reviews)
Reviewer's quote

...They had a special going on $10. 00 spray tan on Mondays. I went in for that and was told that special was mo longer going on...

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...My wife and I joined at the same time when there was a special deal going on. Her credits were applied to her account and mine were never added to mine. So a note was sent to corporate...

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Palm Beach Tan and Tan Pro Pros and Cons

Pros
  • Quality of beds
  • Location
  • Love your beds
Cons
  • Customer service terrible
  • Customer satisfication
  • Cheat you out of money
  • Customer service
  • Were not helpful in any way
  • Took money after account cancelled

Palm Beach Tan and Tan Pro Most Positive Reviews

Top rated reviews
No votes
4.3

This is the second time I have had this happen where the spray tan booth only sprayed one side of my body an the girl...

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No votes
4

Go to marion ohio tan pro at noon on a saturday to find out they closed. Dtove 15 mins to tan

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Palm Beach Tan and Tan Pro Most Critical Reviews

Lowest rated reviews
1

My God what a nightmare! Employees are trained to manipulate you into believing youre paying one price then you are...

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1

One door didn't actually lock, another door had scotch tape holding the frame closed and was clearly broken at some...

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1

Palm beach will tell you it’s super cheap and super easy to stop tanning monthly . They will push for monthly...

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1

Every time I come in to tan the beds are dirty. They have dried up lotion on them all over.

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Palm Beach Tan and Tan Pro Latest Reviews

Recent published reviews
2.8

I left a poor review 7 months ago about a negative experience I had at a Palm Beach Tan in Woodbridge, Va. since then,...

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2

Tan Pro needs to train their employees to ask questions before telling a customer that they decide how long you may tan....

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1.3

Don't tell me to wait in my car 10 to 15 minutes in 90 degree weather for a bed when it's really 30 plus minutes. If...

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1

I purchased a monthly package just before shut down from covid. Come to find out they were not only charging me every...

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Palm Beach Tan and Tan Pro Products and Services

Most reviewed product and services
  • Palm Beach Tan Membership (4 reviews)
  • Tan Pro Membership (6 reviews)
  • Tan Pro Tanning (5 reviews)
  • Tan Pro Sanitary Conditions (2 reviews)