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Palace Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $11.1K AVERAGE LOSS
2.6
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Staff
  • Staff at the resorts 5
  • Wait staff and most hotel staff were always friendly 3
  • Moon palace 2
  • Evrythin until last trip 2
  • Wait staff in restaurants and hotel 1

Customers don't like

  • No attempt to solve my frustrations5
  • Misleading sales presentations5
  • Inability to contact corporate office4
  • Refusal to honor contract3
  • Misleading sales presentation3
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
1.9
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Staff
  • Sheets and towels were white 2
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Customer service3
  • Staff was not friendly or welcoming2
  • Salespeople2
  • Manager was very rude and disrespectful2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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