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Palace Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $11.8K AVERAGE LOSS
2.8
Location
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Staff at the resorts 5
  • Evrythin until last trip 2
  • Moon palace 2
  • Wait staff and most hotel staff were always friendly 1
  • Wait staff in restaurants and hotel 1

Customers don't like

  • No attempt to solve my frustrations4
  • Misleading sales presentations4
  • Inability to contact corporate office2
  • Refusal to honor contract2
  • See above1
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.9
Location
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Sheets and towels were white 1
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Long wait times on phone2
  • Salespeople2
  • Staff was not friendly or welcoming2
  • Unclean room2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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