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Palace Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $12K AVERAGE LOSS
2.7
Location
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Staff at the resorts 5
  • Evrythin until last trip 2
  • Resorts are beautiful 1
  • Wait staff in restaurants and hotel 1
  • Wait staff and most hotel staff were always friendly 1

Customers don't like

  • Misleading sales presentations7
  • Refusal to honor contract6
  • Inability to contact corporate office5
  • Palace elite3
  • See above3
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 310 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.9
Location
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Rooms are always clean and nice 2
  • Personable salesman 1
  • Sheets and towels were white 1
  • Website easy to use 1
  • Where we stay 1

Customers don't like

  • Deception4
  • Room was not clean and smells bad3
  • Unauthorized credit applications2
  • Unclean room2
  • Unauthorized run of credit2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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