PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pacific Homeworks and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pacific Homeworks
Sears

Pacific Homeworks and Sears Overview

Total reviews
49
6287
Company responses
0
872
Issues resolved
0
40

Pacific Homeworks and Sears Consumer Ratings

Rank
233 out of 1953 in Construction and Repair category
81 out of 320 in Supermarkets and Malls category
Customer service
250 in category
86 in category
Price Affordability
308 in category
77 in category
Product or Service Quality
185 in category
84 in category
Value for money
199 in category
84 in category

Pacific Homeworks and Sears Rating Details

Customer service
1.2 (18 reviews)
1.2 (1837 reviews)
Reviewer's quote

...However, their customer service sucks! I've called them several times to make a nminor repair. They said they'd get someone to contact me and no one contacted me. or said they'd get someone over, and then a no-show, as the worker was called over to another job...

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She then transferred me to Cheryl in Customer Service who proceeded to tell me the same exact thing after a 49 minute wait! Then I was transferred to another department and spoke to Oscar who also told me the same exact thing after I gave him all of my information, and after telling Oscar that I...

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Price Affordability
1.7 (16 reviews)
2.2 (1251 reviews)
Reviewer's quote

...We agreed (me and the wife) that the price was fair and signed. The very next day they began work on our project. Then nothing...

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I have loved Sears appliances for years and I just cant get the refrigerator I want at the great price because Sears does not care about its customers time, does not value customer loyalty and we are still without a refrigerator and Sears could care less. Customers deserve better and expect...

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Product or Service Quality
1.8 (15 reviews)
1.6 (1469 reviews)
Reviewer's quote

Cabinet doors are FALLING off and I will have to sue them for injuries! Cabinet THEY built with slide out shelves for my pots & pans broke immediately, and three times since! They shot dry wall mud on top of layers of wallpaper, then painted it (AFTER) I told them it will not stick and will bubble...

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...media but would like to know what Sears will do for my Mother if anything? Again it was only the two of them in the home using the 518232 and the opinion of service techs told us that; something should be done for your Mother and that 3 1/2 years is Sad for a Frigidaire product even if a warranty was not purchased! PLEASE...

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Value for money
1.7 (14 reviews)
1.8 (1142 reviews)
Reviewer's quote

After sending samples into Tex-Cote, their lab states that the contractor did not properly prepare and prime my house, resulting in bubbling and peeling of the paint. Failure is due to the deterioration of pre-existing films showing dirt and staining, hairline cracking along with a powdery...

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All of my cabinets are peeling and cracking and backsplash pulled away from the wall. Small counter top by fridge is not attached at all. Now I am stuck with these ugly eyesores because I cant afford to have them fixed. What a waste of money!

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Pacific Homeworks and Sears Pros and Cons

Pros
  • Worked with my timeline
  • Representative
  • Product and servcie
  • Price
  • I will like it when they are out of business
  • Product
Cons
  • Will not honor their warranty
  • Sales people are awful
  • Inability to return a call
  • Poor customer service
  • Delivery experience
  • Customer service

Pacific Homeworks and Sears Most Positive Reviews

Top rated reviews
5

Pacific Homeworks did a fantastic job on my patio cover. These guys were great ,Jim the manager met with us and explaine...

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5

I purchased model # 358341950 which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....

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4.8

I had been contacted by Pacific Homeworks at my house by one of their employees working in my neighborhood he had...

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5

We bought a new craftsman lawn trator, this is the second season, warrenty out by one month. Uses 1/2 quart of oil...

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Pacific Homeworks and Sears Most Critical Reviews

Lowest rated reviews
1

I signed a contract, like an *** and now I am paying the price. After sending them a letter requesting them to stop wor...

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1

My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...

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1

we got this nasty company to do are roof and they promised since day one that they would have permits ready when stared...

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1

Bought tires there and cant even get car in to get tires serviced. 1 person working counter and one person working in...

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Pacific Homeworks and Sears Latest Reviews

Recent published reviews
1

After sending samples into Tex-Cote, their lab states that the contractor did not properly prepare and prime my house,...

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1

I live in Macon Ga and went to your only Sears outlet in this City at Presidential Parkway Shopping area, and the White...

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No votes

After rains noticed ceiling getting water stains. Sunlight was installed when roof was installed and if needs to be...

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1.2

My name is Taundra Mitchell-Faynor and I bought an Amana Washing marching from your Lansing Sears Outlet store on 5/30/2...

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Pacific Homeworks and Sears Products and Services

Most reviewed product and services
  • Pacific Homeworks Roofing (6 reviews)
  • Pacific Homeworks Customer Care (6 reviews)
  • Pacific Homeworks House Painting (2 reviews)
  • Sears Repair (512 reviews)
  • Sears Delivery Service (481 reviews)
  • Sears Customer Care (467 reviews)