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Overstock

E-commerce
  • 1 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $597 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Idea of purchasing from them 1

Customers don't like

  • Customer service5
  • Website3
  • Customer service does not try to help the customer3
  • Customer service and delivery3
  • Slow shipment2
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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $852 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Verity 1
  • Discovering they were a bunch of crap 1
  • Customer service 1

Customers don't like

  • Shipping1
  • Order processing1
  • Misleading mailer sent to me1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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