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Overstock

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Idea of purchasing from them 1

Customers don't like

  • Customer service and delivery3
  • Website3
  • Slow shipment2
  • Poor record-keeping practices1
  • Return policy due to seller error1
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $64K CLAIMED LOSSES
  • $467 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service10
  • Delivery5
  • Awful experience4
  • Delivery service4
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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