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Overstock

E-commerce
  • 1 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $597 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Idea of purchasing from them 1

Customers don't like

  • Customer service5
  • Website3
  • Customer service does not try to help the customer3
  • Customer service and delivery3
  • Slow shipment2
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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $30.5K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Speed of delivery 1
  • Products i have previously received 1
  • Exchange policy 1
  • Ease of return 1
  • Customer service rep on phone 1

Customers don't like

  • Customer service15
  • Return policy8
  • Poor customer service and dishonesty4
  • No communication to let me know there was a problem3
  • Quality of rug2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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