Overstock vs RugsUSA

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Overstock

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $548 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Customer service4
  • Customer service and delivery4
  • Return policy due to seller error3
  • Slow shipment2
  • Website2

Products by Overstock

No items

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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $27.9K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Customer service rep on phone 1
  • Ease of ordering and returning when it did not work 1
  • Ease of return 1
  • Exchange policy 1
  • Products i have previously received 1

Customers don't like

  • Customer service12
  • Return policy9
  • Poor customer service and dishonesty8
  • Horrible experience7
  • Quality of rug7

Products by RugsUSA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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