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Overstock

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service and delivery3
  • Slow shipment2
  • Website2
  • Poor record-keeping practices1
  • Return policy due to seller error1
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1781 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product14
  • Unprofessional customer service12
  • Defective product10
  • Misrepresentaion8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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