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Overstock

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $17.8K CLAIMED LOSSES
  • $558 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Idea of purchasing from them 1

Customers don't like

  • Customer service5
  • Website3
  • Customer service and delivery3
  • Slow shipment2
  • False advertisement -thieves2
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 37 COMPANY RESPONSES
  • 505 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Incompetent people5
  • Delivery service4
  • Defective merchandise4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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