Overstock vs Pottery Barn

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Overstock

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $548 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Customer service4
  • Customer service and delivery4
  • Return policy due to seller error3
  • Slow shipment2
  • Website2

Products by Overstock

No items

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Pottery Barn

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 3
  • Our sales person 3

Customers don't like

  • Poor customer service27
  • Customer service12
  • Bad quality11
  • Delivery7
  • Incompetent people7

Products by Pottery Barn

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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