PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Starbucks and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Starbucks
Outback Steakhouse

Starbucks and Outback Steakhouse Overview

Total reviews
433
1655
Company responses
0
0
Issues resolved
4
3

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1655 reviews. It is 1222 reviews more than Starbucks received since Jan 20, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Starbucks customer support team than with Outback Steakhouse customer service.

Starbucks and Outback Steakhouse Consumer Ratings

Rank
7 out of 298 in Coffeehouses and Bakeries category
110 out of 5047 in Cafes, Restaurants and Bars category
Customer service
3 in category
93 in category
Discounts and Special Offers
8 in category
92 in category
Location
6 in category
98 in category

Starbucks and Outback Steakhouse Rating Details

Customer service
1.9 (145 reviews)
2 (778 reviews)
Reviewer's quote

...Often the staff is on phones or engaged in personal conversations rather than serving customers. The employees don’t care how long the line to place an order is or how long you have waited for your coffee. Several times when I have checked on my order it had not even been started...

PissedConsumer1642879

...His commitment to customer service is to be commended. Mr. Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone
Discounts and Special Offers
2.1 (127 reviews)
2.2 (588 reviews)
Reviewer's quote

Went inside to get a simple cup of water. The guy that made the water for me was a tall guy named jay or at least thats what it said on his name tag. I get the water and i start to walk outside i notice its small brown particles floating around my water so i think its coffee grounds or something. I...

Leodan

...However when you have specials or combo specials there are never any seafood meals such as salmon and shrimp or lobster and salmon or shrimp deals. I hope that you consider these recommendation. Thank you very much...

Mildred G
Location
3.1 (127 reviews)
3.2 (686 reviews)
Reviewer's quote

We come to this location almost on the daily basis for at least 2 years now and every barista + Alex (old manager) have been extremely prompt, pleasant, professional, friendly and knowledgeable - that's why we kept going back! Each visit, we order the same drink each time: 2 quad espressos, both in...

Rosell

I ate at the Tuscaloosa, AL location twice before and got food poisoning every single time. The worst EVER!!!!..

Brandi A

Starbucks and Outback Steakhouse Pros and Cons

Pros
  • Coffee
  • Baristas
  • Loyalty program
  • Location
  • Food
  • Waitress was great
Cons
  • Horrible customer service
  • Disgraceful customer service
  • Very disrespectful and unpleasant customer service
  • Customer service
  • Managment
  • Quality of steak-food

Starbucks and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

I love the complaints about being out of product, gross bathrooms, and misspelled names. Stores run out of things. It...

5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Starbucks and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

I was refused service at Starbucks because I was wearing a US Marine Corps T-shirt. I walked in and immediately got...

1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Starbucks and Outback Steakhouse Latest Reviews

Recent published reviews
1

Blonde lady with bob hair style is horrible she’s rude and can’t make a coffee at all.. ordered a venti mocha cookie...

Read all 433 reviews

I am angry that the Outback has removed their Gingerbread Martini from their menu and replaced it with margaritas. I...

Read all 1655 reviews

Starbucks and Outback Steakhouse Products and Services

Most reviewed product and services
  • Starbucks Coffee (97 reviews)
  • Starbucks Customer Care (41 reviews)
  • Starbucks Manager (26 reviews)
  • Outback Steakhouse Steak (216 reviews)
  • Outback Steakhouse Manager (164 reviews)
  • Outback Steakhouse Customer Care (141 reviews)