PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Starbucks and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Starbucks
Outback Steakhouse

Starbucks and Outback Steakhouse Overview

Total reviews 466 1846
Company responses 0 0
Issues resolved 4 6

Starbucks and Outback Steakhouse Consumer Ratings

Rank
10 out of 159 in Coffeehouses and Bakeries category
123 out of 2634 in Cafes, Restaurants and Bars category
Customer service
7 in category
106 in category
Website
8 in category
95 in category
Discounts and Special Offers
6 in category
95 in category
Location
6 in category
94 in category

Starbucks and Outback Steakhouse Rating Details

Customer service
1.9 (159 reviews)
2 (863 reviews)
Reviewer's quote

...Called customer service and got some touchy, *** male on the other line who hung up on me when I expressed frustration. I could not believe he actually hung up on me mid sentence..

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...Even McDonald's gives better customer service than this for 1/3 of the price..

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Website
2.8 (140 reviews)
2.9 (637 reviews)
Reviewer's quote

...Just look at the Starbucks nutritional info on their website. ..

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Ordered on line as per website. But at the specified time for pick-up, the is lots of customer grouped around the door for pick up. The manager for the Waipio location was not expecting the amount that call in order for Mothers Day...

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Discounts and Special Offers
2.1 (139 reviews)
2.2 (657 reviews)
Reviewer's quote

Why are we being harassed!! Not sure of what kind of customer service training that Starbucks offers, I doubt Starbucks Management consent such attitude; and most importantly, the few people with these types of attitude do not bring great news for Starbucks as a whole. It's so sad for the rest of...

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Went to outback steak house to get their steak and lobster special which has been plastered all over the TV with commercials. Told the waitress we would like to get the steak and lobster special. When the bill came each steak and lobster special were $6 over the TV commercial price...

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Location
3.1 (137 reviews)
3.2 (759 reviews)
Reviewer's quote

But, Every time I go into a suburban Starbucks location whether in the Twin Cities or “on the road,” I am reminded how little respect Starbucks has for those of us in an urban setting. The physical structure just pales in comparison. There has been plenty of real estate on the market to allow...

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I was just at the mobile Alabama location 2weeks ago from this date 6/23/2020 and now Im being told I cant take my family of 7 to this location when I was told it was moved up from 6 people to 8 people. I will never go back to this location again yall have lost my business for good and I will make...

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Starbucks and Outback Steakhouse Pros and Cons

Pros
  • Coffee
  • Baristas
  • Loyalty program
  • Food
  • Location
  • Good food
Cons
  • Horrible customer service
  • Disgraceful customer service
  • Not getting what im supposed to
  • Customer service
  • Poor service
  • Managment

Starbucks and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

I love the complaints about being out of product, gross bathrooms, and misspelled names. Stores run out of things. It...

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5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

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5

No one in line, I stepped to the cashier ordered a drink., and.was told someone else was before me..i did not see...

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5

Dear Sir, My mother hadn't eaten a steak in 20 years due to diet restrictions. Since they were lifted and she wanted a...

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Starbucks and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

I was refused service at Starbucks because I was wearing a US Marine Corps T-shirt. I walked in and immediately got...

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1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

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1

This is very upsetting and I'm getting sick of it I work next to a Starbucks and now I'm getting the feeling that they...

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1

Slow service at bar. Picture of drinks poured only two drinks, all ice. Once we got table ,again slow service, ask if...

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Starbucks and Outback Steakhouse Latest Reviews

Recent published reviews
No votes

I waited 2 hours for my coffee I ordered it at 9:00 and got it at 11:45 they double charged me for my coffee and funny...

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1

Dont When to outback to celebrate my birthday. My salad had a long brown hair in it and I was given a new salad. Okay....

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2

Refused service by barista due to non-mask. Please refer to page 28 of CDHP playbook.
GUIDANCE FOR EMPLOYERS AND WORKERS...

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1

Two sides were omitted and third was incorect.Employee insured all items in carry out bags were included.Added plastic...

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Starbucks and Outback Steakhouse Products and Services

Most reviewed product and services
  • Starbucks Coffee (104 reviews)
  • Starbucks Customer Care (43 reviews)
  • Starbucks Manager (26 reviews)
  • Outback Steakhouse Steak (223 reviews)
  • Outback Steakhouse Manager (183 reviews)
  • Outback Steakhouse Customer Care (156 reviews)