PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Tuesday and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Tuesday
Outback Steakhouse

Ruby Tuesday and Outback Steakhouse Overview

Total reviews 906 1851
Company responses 0 0
Issues resolved 7 6

Ruby Tuesday and Outback Steakhouse Consumer Ratings

Rank
123 out of 2634 in Cafes, Restaurants and Bars category
124 out of 2634 in Cafes, Restaurants and Bars category
Customer service
103 in category
104 in category
Quality of Food
121 in category
134 in category
Location
103 in category
92 in category
Price Affordability
138 in category
131 in category

Ruby Tuesday and Outback Steakhouse Rating Details

Customer service
2 (419 reviews)
2 (864 reviews)
Reviewer's quote

...Very poor customer service..

Read full review

While I understand that times have changed with the pandemic, customer service and food quality should not be hindered. I am usually the one to give a second chance, but low and behold, this is the second time I have been completely let down in a matter of maybe six weeks. Lets start with the first...

Read full review
Quality of Food
2.3 (388 reviews)
2.1 (772 reviews)
Reviewer's quote

We quit going there due to the poor quality of food and prices going up. When we went yesterday 01-13-19 and waited forever for our food to come once it did come the steaks were horrible, in fact mine was so bad I had to get ketchup to cover the taste. My wife and I both asked for butter for our...

Read full review

...No salad brought before meal this outback in Salinas Ca has gotten worse and worse with customer service and quality of food..

Read full review
Location
3.1 (380 reviews)
3.2 (760 reviews)
Reviewer's quote

...99 she said no it can be I'm not honoring it Very rude and un professional manager Location Ruby Tuesday store number 7124 North state road 7 Royal Palm Beach FL 33411..

Read full review

I was just at the mobile Alabama location 2weeks ago from this date 6/23/2020 and now Im being told I cant take my family of 7 to this location when I was told it was moved up from 6 people to 8 people. I will never go back to this location again yall have lost my business for good and I will make...

Read full review
Price Affordability
2.6 (374 reviews)
2.7 (754 reviews)
Reviewer's quote

...One menu listed the price as $6. 39, the other as $6. 99 The order was placed at 1:15 pm We alerted our server Renee to the price discrepancy...

Read full review

...Even McDonald's gives better customer service than this for 1/3 of the price..

Read full review

Ruby Tuesday and Outback Steakhouse Pros and Cons

Pros
  • Salad bar
  • Waitress
  • Location
  • Food
  • Location
  • Good food
Cons
  • Customer service
  • Food
  • Whole experience
  • Customer service
  • Poor service
  • Managment

Ruby Tuesday and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

Read full review
5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Read full review
5

my husband and just left ruby tues. On boston road spfld mass.we actually closed the place.the food omg was the bomb!!!t...

Read full review
5

Dear Sir, My mother hadn't eaten a steak in 20 years due to diet restrictions. Since they were lifted and she wanted a...

Read full review

Ruby Tuesday and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

Read full review
1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Read full review
1

My family (a party of 5) went to the Ruby Tuesday's in Williamsburg, Va. for dinner. We got there about 7:00 pm and...

Read full review
1

Slow service at bar. Picture of drinks poured only two drinks, all ice. Once we got table ,again slow service, ask if...

Read full review

Ruby Tuesday and Outback Steakhouse Latest Reviews

Recent published reviews
No votes

Have the company came up with a decision own my request

Read full review
2.5

Stopped in Suwanee, GA for the night before finishing my trip tomorrow morning. Stayed at Fairfield Inn and went to Outb...

Read full review
4.3

I belong to the Ruby Tuesdays club but still do not get coupons. They did contact me to say I was registered but Im...

Read full review
No votes

Had call ahead seating -waited an hour after arrival &;;;;;;;;; still not seated

Read full review

Ruby Tuesday and Outback Steakhouse Products and Services

Most reviewed product and services
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (66 reviews)
  • Outback Steakhouse Steak (223 reviews)
  • Outback Steakhouse Manager (183 reviews)
  • Outback Steakhouse Customer Care (156 reviews)