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Outback Steakhouse
Ruby Tuesday

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Outback Steakhouse

Outback Steakhouse

2.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1596 TOTAL REVIEWS
Rank
108 out of 5020
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Location
Quality of Food
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1042
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
2
213 reviews
2.4
163 reviews
2.2
135 reviews
Ruby Tuesday

Ruby Tuesday

2.4
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 854 TOTAL REVIEWS
Rank
105 out of 5020
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Location
Quality of Food
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    913
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    01:54
  • ISSUES RESOLVED
    5%
Top Products and Services
2.3
113 reviews
2.2
92 reviews
2.4
65 reviews

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Anonymous
#1667110

No comparison - Outback is 500% better than Ruby's. Twice I sent a steak back - overcooked, tough and flavorless.

I do not order food from or at Ruby's! Sitting at bar a couple of weeks ago, and the manager brought his baby behind the bar and sat it on coolers, bar and also took it into the food pickup area! Waiters/waitresses were holding the baby and then back to serving food - not handwashing that I observed! This was South Knoxville, TN location!

I think we all know how sanitary a baby's bottom, bare legs, etc. can be!

Plus I've yet to see a posted rating - at least not in a readily viewable location! Don Dare, local ABC-TV Channel "6 On Your Side" investigative reporter, will find this worth checking into!

Anonymous
#1666529

Before Outback moved the service was much better. But Ruby Tuesday has been going down hill since they fired the general manager and al the help walked out.

They don't care about their customers.

I see the servers at other places and are much happier. To give them a one is way too much.

Anonymous
#1503574

There's no comparison. Outback is better

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