PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Outback Steakhouse and Ruby Tuesday as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Outback Steakhouse
Ruby Tuesday

Outback Steakhouse and Ruby Tuesday Overview

Total reviews
1660
869
Company responses
0
0
Issues resolved
3
7

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1660 reviews. It is 791 reviews more than Ruby Tuesday received since Jul 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ruby Tuesday customer support team than with Outback Steakhouse customer service.

Outback Steakhouse and Ruby Tuesday Consumer Ratings

Rank
110 out of 5046 in Cafes, Restaurants and Bars category
128 out of 5046 in Cafes, Restaurants and Bars category
Customer service
92 in category
91 in category
Staff
80 in category
85 in category
Location
96 in category
111 in category

According to consumer ratings and reviews, Outback Steakhouse ranks 18 points higher in the Cafes, Restaurants and Bars category than Ruby Tuesday. People gave Outback Steakhouse 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 272 points higher than the worst rated brand in this category. At the same time, Ruby Tuesday was rated 2 stars for Customer service criterion in this category and it is 273 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Outback Steakhouse has a higher rating than Ruby Tuesday. Regarding Location criterion, consumers gave Outback Steakhouse 3.2 stars and it is 74% greater than other in category. Ruby Tuesday however was rated 3.1 stars and it is 70% greater than other in category.

Outback Steakhouse and Ruby Tuesday Rating Details

Customer service
2 (780 reviews)
2 (404 reviews)
Reviewer's quote

...His commitment to customer service is to be commended. Mr. Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone

...Jt was either made wrong or something jt was Terrible! The service we had was real bad also. Go there often for lunch but after the food and service we got dont think we'll be going back..

Linda
Staff
2.2 (720 reviews)
2.1 (389 reviews)
Reviewer's quote

...Mike in my opinion is very unprofessional and what are you teaching your staff. He did not get concerned until I asked he was his boss and then he implied that people come back and get food and had not eaten there. He never asked anything about my receipt or receipt number...

Tammy J

...Also we can hear the wait staff talking negative about they job and other things. The atmosphere was a little weird to say the least. Tables that were never cleaned around us, people leaving because service was bad...

PissedConsumer1642048
Location
3.2 (688 reviews)
3.1 (367 reviews)
Reviewer's quote

I ate at the Tuscaloosa, AL location twice before and got food poisoning every single time. The worst EVER!!!!..

Brandi A

...Location, 201 Commerce Dr, Elizabethtown, KY 42701..

Semira

Outback Steakhouse and Ruby Tuesday Pros and Cons

Pros
  • Location
  • Food
  • Waitress was great
  • Salad bar
  • Waitress
  • Waiter
Cons
  • Customer service
  • Managment
  • Quality of steak-food
  • Customer service
  • Food
  • Whole experience

Outback Steakhouse and Ruby Tuesday Most Positive Reviews

Top rated reviews
5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

Outback Steakhouse and Ruby Tuesday Most Critical Reviews

Lowest rated reviews
1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

Outback Steakhouse and Ruby Tuesday Latest Reviews

Recent published reviews
4.6

My pay it was Supposed to be 14 dollars in hour my first week they pay me $7.00 the follow week 11.00 in hour the 3rd...

Read all 1660 reviews
1.3

Second time now I have went at 11:30 AM and the salad bar sucked. Peas and egg frozen and uneatable. Ham sitting in...

Read all 869 reviews

Outback Steakhouse and Ruby Tuesday Products and Services

Most reviewed product and services
  • Outback Steakhouse Steak (217 reviews)
  • Outback Steakhouse Manager (166 reviews)
  • Outback Steakhouse Customer Care (141 reviews)
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (93 reviews)
  • Ruby Tuesday Waiter (65 reviews)