PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zoosk and OurTime as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zoosk
1.7
OurTime
1.5
Zoosk
OurTime

Zoosk and OurTime Overview

Total reviews 7540 1325
Company responses 0 0
Issues resolved 59 15

Zoosk and OurTime Consumer Ratings

Rank
133 out of 570 in Dating and Social Networking category
183 out of 570 in Dating and Social Networking category
Customer service
116 in category
160 in category
Product or Service Quality
128 in category
160 in category
Website
130 in category
175 in category
Value for money
124 in category
159 in category

Zoosk and OurTime Rating Details

Customer service
1.6
(2335 reviews)
1.4
(444 reviews)
Reviewer's quote

terrible customer service only want to sell medicalert or insurance . impossible to reach customer service. just want to cancel serrvice..

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...Would not accept my phone number, so emails back and forth and Customer Service did an "over-ride" and I was to click "skip" at phone number Factor ID. Well "skip" is no longer there and I cannot do anything because it does not recognize the phone number. I've sent MANY emails and nothing yet...

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Product or Service Quality
1.7
(2213 reviews)
1.5
(394 reviews)
Reviewer's quote

...Their service sucks..

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...Once in there is no easy way to cancel your service on the app or online..

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Website
1.9
(2152 reviews)
1.6
(395 reviews)
Reviewer's quote

...The website did not respond as advertised, and there's zero access to customer service. D..

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You cannot resolve my problem, so why should I continue with this website? I have requested cancellation do not charge my account the $56

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Value for money
1.7
(2151 reviews)
1.5
(380 reviews)
Reviewer's quote

...To date there is no value for money - my subscription period keeps ticking along and I cannot use the service Absolute rubbish and abysmal customer service..

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...quit taken money out of my bank dont use reporting you to my bank also better busniss bu..

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Zoosk and OurTime Pros and Cons

Pros
  • Frustrated
  • Very little
  • No pros
  • No pros
  • No comment
  • Its a joke
Cons
  • Fake profiles
  • Customer service by phone is not available - no help
  • Customer service
  • Poor customer service
  • Can not get my account canceled
  • Not easy to cancel

Zoosk and OurTime Most Positive Reviews

Top rated reviews
5

My card is declined. When I put in the card number is declined

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5

I kindly request my refund of R562,45,because there was insufficient funds in my account and I opted for lesser amount...

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5

There is only a handful of real women on Zoosk. 95% of the accounts are so fake that they make Pamela Andersons *** look...

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5

Have been cut off for weeks, then charged payment to PayPal when I requested not to, have been refunded so I am not...

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Zoosk and OurTime Most Critical Reviews

Lowest rated reviews
1

NOTHING!!!!!!$$))))))!!&!??$&!??)$!()$$)(($&)()$$&?()$!?,)$!?)$$?)$!?)$!?(?)$))))))!!)))!!)!)?)!?))))))!

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1

Constantly scammed by phonies wanting money. Not worth the time or money.

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1

I uploaded my photo on zoosk they messaged I wasnt interested didnt replied they abused threatening me online. Not...

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1

Our time.com is a ripoff. I was a member for two weeks and resigned. And still today I get emails from women calming...

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Zoosk and OurTime Latest Reviews

Recent published reviews
1

i didn't authorize you to charge my card on 03-25-2024 for the amount of $89.99 i want to cancel and please refund my...

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2

Your instructions say to go to settings to cancel or delete account. First of all it's next to impossible to log in on...

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No votes

I can log in with laptop but am seeing different messages then on my iPhone Do I have 2 unsynced accounts?

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No votes

I mustve misunderstood the terms of the cost of joining. I thought it was $16.95 a month not 33.00, which you charged me...

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