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Otticanet

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $338 AVERAGE LOSS
2.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quick shipping 4
  • Fair price 2
  • Transparency 2
  • Excellent quality 1
  • Quick delivery 1

Customers don't like

  • Nondisclosure of taxes and customs cost5
  • Return policy2
  • Collections calls 8 mos later1
  • Why my order has been blocked twice1
  • Fake1
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service16
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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