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Otticanet

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $297 AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Quick shipping 5
  • Transparency 2
  • Fair price 2
  • Responsive customer service 1
  • Quick delivery 1

Customers don't like

  • Return policy1
  • Paying for shipping when shipping is advertised as free1
  • Nondisclosure of taxes and customs cost1
  • Collections calls 8 mos later1
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Ray Ban

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $156 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Sunglasses 2
  • Range 1
  • Price 1
  • No direct contact 1
  • Glasses design 1

Customers don't like

  • Customer service3
  • Unacceptable time to refund2
  • Quality2
  • Lack of communication2
  • Warranty and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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