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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $136 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Size and color 2
  • I like their site 2
  • Old stuff 1
  • Warranty 1
  • Quality of product 1

Customers don't like

  • Product and customer service5
  • Maybe it is lifetime but went from no charges to charges4
  • Shipping sucks4
  • Lack of communication3
  • Product issues3
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 964 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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