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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $149 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Warranty 3
  • Customer service 3
  • Size and color 2
  • Quality of product 2
  • I like their site 2

Customers don't like

  • Shipping sucks4
  • Customer service4
  • Product and customer service3
  • Maybe it is lifetime but went from no charges to charges3
  • Extranious charges3
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Telebrands

E-commerce
  • 2 ISSUES RESOLVED
  • 2174 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Light weight 16
  • Concept 13
  • Ease of use 10
  • It was great while it lasted 9
  • Concept and ease of use 7

Customers don't like

  • Customer service7
  • Burst very quickly7
  • Poor durability5
  • Leaks and bursts5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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