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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $149 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Warranty 2
  • Size and color 2
  • Quality of product 2
  • I like their site 2
  • Customer service 2

Customers don't like

  • Shipping sucks4
  • Customer service4
  • Product and customer service3
  • Maybe it is lifetime but went from no charges to charges3
  • Extranious charges3
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $59.9K CLAIMED LOSSES
  • $581 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Service i received in the past 6
  • Initial ploy sounded good 4
  • Went over and above to resolve my problem 2
  • Them before i had to file a claim 2
  • Price 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Fraud4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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