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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $138 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Size and color 2
  • I like their site 2
  • Warranty 1
  • Quality of product 1
  • Old stuff 1

Customers don't like

  • Shipping sucks3
  • Maybe it is lifetime but went from no charges to charges3
  • Product issues2
  • Product and customer service2
  • No protection for phone useless2
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  • 2 ISSUES RESOLVED
  • 411 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Saving money 3
  • Messed up 3
  • Good selection 1
  • Ease of ordering 1
  • Canceling my membership 1

Customers don't like

  • Unknown transactions8
  • Fraudulent activity7
  • Fees5
  • I dont know who they are3
  • That they signed me up for this2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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