Otterbox vs Shoppers Advantage

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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 1
  • Old stuff 1
  • Quality of product 1
  • Size and color 1

Customers don't like

  • Product and customer service5
  • Maybe it is lifetime but went from no charges to charges4
  • Shipping sucks4
  • False lifetime warranty3
  • Lack of communication3

Products by Otterbox

No items

Delete
  • 2 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Saving money 3
  • Messed up 3
  • Ease of ordering 1
  • Good selection 1

Customers don't like

  • Unknown transactions12
  • Fraudulent activity11
  • Fees10
  • Did not get gift card5
  • I dont know who they are5

Products by Shoppers Advantage

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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