PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Otterbox and RhinoShield By Evolutive Labs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Otterbox
RhinoShield By Evolutive Labs

Otterbox and RhinoShield By Evolutive Labs Overview

Total reviews
312
10
Company responses
0
0
Issues resolved
2
0

Otterbox was first mentioned on PissedConsumer on May 21, 2013 and since then this brand received 312 reviews. It is 302 reviews more than RhinoShield By Evolutive Labs received since May 25, 2017.

Otterbox and RhinoShield By Evolutive Labs Consumer Ratings

Rank
91 out of 1146 in Gadgets and Accessories category
227 out of 1146 in Gadgets and Accessories category
Product or Service Quality
80 in category
216 in category
Price Affordability
141 in category
211 in category
Customer service
64 in category
221 in category

According to consumer ratings and reviews, Otterbox ranks 136 points higher in the Gadgets and Accessories category than RhinoShield By Evolutive Labs. People gave Otterbox 2 stars for Product or Service Quality criterion in Gadgets and Accessories category and it is 203 points higher than the worst rated brand in this category. At the same time, RhinoShield By Evolutive Labs was rated 1 stars for Product or Service Quality criterion in this category and it is 67 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Otterbox has a higher rating than RhinoShield By Evolutive Labs. Regarding Customer service criterion, consumers gave Otterbox 1.8 stars and it is 77% greater than other in category. RhinoShield By Evolutive Labs however was rated 1 stars and it is 78% worse than other in category.

Otterbox and RhinoShield By Evolutive Labs Rating Details

Product or Service Quality
2 (157 reviews)
1 (5 reviews)
Reviewer's quote

why wouldn't Otterbox exchange it for me should it be a problem??? Afterall, they are the ones that caused the problem by NOT having product in stock to honor their warranty and to make matters worse, they cannot tell me when it can be replaced!!!!!! Don't get me wrong, things happen and product...

B G

...I wrote to the customer service and they say is my fault..

Romeo D
Price Affordability
2.2 (153 reviews)
1.2 (5 reviews)
Reviewer's quote

...They are several phone cases out there for less than half that price, and they come with a built in screen protector, which the Otterbox does not have. Otterbox products are GARBAGE!!!!..

Abraham G

Did not receive my order and I guess I need a replacement

Alyne
Customer service
1.8 (153 reviews)
1 (6 reviews)
Reviewer's quote

Called customer service and the guy sounded so freaking nervous and didn't have a single clue what was going on. Kept making snide comments, very off-putting They couldn't find our order, even with a confirmation number from Well's Fargo, multiple possible emails AND address and they didn't find...

Roczen

...Worse off is the customer service that argue with you about returns...

PissedConsumer1051765

Otterbox and RhinoShield By Evolutive Labs Pros and Cons

Pros
  • Size and color
  • Quality of product
  • I like their site
  • Non in my eyes
  • Good cases
  • Crashguard is nice
Cons
  • Shipping sucks
  • Product and customer service
  • Customer service
  • Screen protector
  • Does not give you order
  • Customer service & warranty

Otterbox and RhinoShield By Evolutive Labs Most Positive Reviews

Top rated reviews
5

Your website is very hard to use. I would rather never buy a case from your company again and actually destroy my...

No votes

Otterbox and RhinoShield By Evolutive Labs Most Critical Reviews

Lowest rated reviews
1

When I use the word "replace" I have in mind receiving something that can actually work for my GS4, as distinct from "re...

1

Not only are the cases defective junk when they don't arrive broken they don't work effectively and are made like...

Otterbox and RhinoShield By Evolutive Labs Latest Reviews

Recent published reviews

I bought an otterbox through the sprint store through my account and the clip has broken. How do I go about getting a...

Read all 312 reviews

It only came with a back plate and no Bumper thing to it !

Read all 10 reviews

Otterbox and RhinoShield By Evolutive Labs Products and Services

Most reviewed product and services
  • Otterbox Cell Phone Case (47 reviews)
  • Otterbox Iphone 6 Cell Phone Case (15 reviews)
  • Otterbox Customer Care (12 reviews)
  • Rhinoshield By Evolutive Labs Samsung Galaxy S8 Cell Phone Case (1 review)
  • Rhinoshield By Evolutive Labs Cell Phone Case (1 review)