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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $136 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Size and color 2
  • I like their site 2
  • Old stuff 1
  • Warranty 1
  • Quality of product 1

Customers don't like

  • Product and customer service4
  • Maybe it is lifetime but went from no charges to charges4
  • Lack of communication3
  • Shipping sucks3
  • Product issues3
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RepairsUniverse

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $79 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Selection of parts 2
  • Ease of purchase 1
  • What they claim to provide 1
  • Tech support 1

Customers don't like

  • Quality4
  • Bad customer service3
  • Customer service3
  • Product3
  • Return policy lies3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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