PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ThyssenKrupp and Otis Elevator as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ThyssenKrupp
Otis Elevator

ThyssenKrupp and Otis Elevator Overview

Total reviews
7
51
Company responses
0
0
Issues resolved
0
0

Otis Elevator was first mentioned on PissedConsumer on Sep 19, 2008 and since then this brand received 51 reviews. It is 44 reviews more than ThyssenKrupp received since Dec 27, 2015.

ThyssenKrupp and Otis Elevator Consumer Ratings

Rank
147 out of 2995 in Construction and Repair category
300 out of 2995 in Construction and Repair category
Price Affordability
174 in category
321 in category
Staff
142 in category
255 in category
Advertised vs Delivered
78 in category
245 in category

According to consumer ratings and reviews, ThyssenKrupp ranks 153 points higher in the Construction and Repair category than Otis Elevator. People gave ThyssenKrupp 2.5 stars for Price Affordability criterion in Construction and Repair category and it is 436 points higher than the worst rated brand in this category. At the same time, Otis Elevator was rated 1.4 stars for Price Affordability criterion in this category and it is 289 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that ThyssenKrupp has a higher rating than Otis Elevator. Regarding Advertised vs Delivered criterion, consumers gave ThyssenKrupp 2.5 stars and it is 87% greater than other in category. Otis Elevator however was rated 1 stars and it is 60% greater than other in category.

ThyssenKrupp and Otis Elevator Rating Details

Price Affordability
2.5 (2 reviews)
1.4 (15 reviews)
Reviewer's quote

Bad customer service. Unwilling and hard to get along with their technicians.

PissedConsumer909034

...No price structure. Charges are outrageous a technician charged us $1720 for 45 min inspection of perfectly fine elevator. 5 year non cancelable contract with auto renewal of 5 years with no notice...

Andras
Staff
2 (2 reviews)
1.2 (22 reviews)
Reviewer's quote

Yes with Tony Bachuwa! Thought your company hired family men... Apparently not! Well its great he's so good at his job and shares it with other people.. As his daughters suffer and the family that takes care of them has to in so many ways.. Hmm ask Kim Gaw and friends... Yes he used my family my...

PissedConsumer868103

...Since 2015 we have been emailing their staff and even their CEO. Finally we sent another cancellation within their "correct period", sent by email and certified mail, and still no response. They just keep sending invoices...

PissedConsumer1131795
Advertised vs Delivered
2.5 (2 reviews)
1 (15 reviews)
Reviewer's quote

No items

Since four days lift is not working and no team OTIS is solving our problemNaam bade darshan chote

Sulabh p

ThyssenKrupp and Otis Elevator Pros and Cons

Pros
No votes
  • I liked
Cons
No votes
  • Useless company
  • Useless
  • Terrible service

ThyssenKrupp and Otis Elevator Most Positive Reviews

Top rated reviews
3.7

Yes with Tony Bachuwa! Thought your company hired family men... Apparently not! Well its great he's so good at his job...

5

We are a commercial operator. Our lift in our 6 storey head office in Brisbane is failing regularly and this last week I...

ThyssenKrupp and Otis Elevator Most Critical Reviews

Lowest rated reviews
1

Bad customer service. Unwilling and hard to get along with their technicians.

1

By far the Worst employee working for Otis, a Caucasian Man, Middle aged, fixing the Duane Reade escalators at 358 5th...

ThyssenKrupp and Otis Elevator Latest Reviews

Recent published reviews

I've been in the property management field for 8 years & this company is by far the worst company I've ever used. Not...

Read all 7 reviews
1

I don't know whose fault it is but the building where my clinic is had no elevator for more than a week. We had to...

Read all 51 reviews

ThyssenKrupp and Otis Elevator Products and Services

Most reviewed product and services
  • Thyssenkrupp Customer Care (1 review)
  • Otis Elevator Elevator (14 reviews)
  • Otis Elevator Customer Care (8 reviews)
  • Otis Elevator Elevator Repair (2 reviews)