PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Otis Elevator and ThyssenKrupp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Otis Elevator
ThyssenKrupp

Otis Elevator and ThyssenKrupp Overview

Total reviews
51
7
Company responses
0
0
Issues resolved
0
0

Otis Elevator was first mentioned on PissedConsumer on Sep 19, 2008 and since then this brand received 51 reviews. It is 44 reviews more than ThyssenKrupp received since Dec 27, 2015.

Otis Elevator and ThyssenKrupp Consumer Ratings

Rank
301 out of 2989 in Construction and Repair category
147 out of 2989 in Construction and Repair category
Customer service
216 in category
274 in category
Staff
254 in category
142 in category
Value for money
228 in category
138 in category

According to consumer ratings and reviews, ThyssenKrupp ranks 154 points higher in the Construction and Repair category than Otis Elevator. People gave Otis Elevator 1.4 stars for Customer service criterion in Construction and Repair category and it is 487 points higher than the worst rated brand in this category. At the same time, ThyssenKrupp was rated 1 stars for Customer service criterion in this category and it is 429 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that ThyssenKrupp has a higher rating than Otis Elevator. Regarding Value for money criterion, consumers gave Otis Elevator 1.4 stars and it is 68% greater than other in category. ThyssenKrupp however was rated 2 stars and it is 80% greater than other in category.

Otis Elevator and ThyssenKrupp Rating Details

Customer service
1.4 (22 reviews)
1 (1 review)
Reviewer's quote

I don't know whose fault it is but the building where my clinic is had no elevator for more than a week. We had to reschedule so many patients. The managment called OTIS and they were waiting for parts and diagnostic tools for ages. There was a residential elevator in the building but it was not...

Gilbert W

Bad customer service. Unwilling and hard to get along with their technicians..

PissedConsumer909034
Staff
1.2 (22 reviews)
2 (2 reviews)
Reviewer's quote

...Since 2015 we have been emailing their staff and even their CEO. Finally we sent another cancellation within their "correct period", sent by email and certified mail, and still no response. They just keep sending invoices...

PissedConsumer1131795

Yes with Tony Bachuwa! Thought your company hired family men... Apparently not! Well its great he's so good at his job and shares it with other people.. As his daughters suffer and the family that takes care of them has to in so many ways.. Hmm ask Kim Gaw and friends... Yes he used my family my...

PissedConsumer868103
Value for money
1.4 (17 reviews)
2 (2 reviews)
Reviewer's quote

Since four days lift is not working and no team OTIS is solving our problemNaam bade darshan chote

Sulabh p

No items

Otis Elevator and ThyssenKrupp Pros and Cons

Pros
  • I liked
No votes
Cons
  • Useless company
  • Useless
  • Terrible service
No votes

Otis Elevator and ThyssenKrupp Most Positive Reviews

Top rated reviews
5

We are a commercial operator. Our lift in our 6 storey head office in Brisbane is failing regularly and this last week I...

3.7

Yes with Tony Bachuwa! Thought your company hired family men... Apparently not! Well its great he's so good at his job...

Otis Elevator and ThyssenKrupp Most Critical Reviews

Lowest rated reviews
1

By far the Worst employee working for Otis, a Caucasian Man, Middle aged, fixing the Duane Reade escalators at 358 5th...

1

Bad customer service. Unwilling and hard to get along with their technicians.

Otis Elevator and ThyssenKrupp Latest Reviews

Recent published reviews
1

I don't know whose fault it is but the building where my clinic is had no elevator for more than a week. We had to...

Read all 51 reviews

I've been in the property management field for 8 years & this company is by far the worst company I've ever used. Not...

Read all 7 reviews

Otis Elevator and ThyssenKrupp Products and Services

Most reviewed product and services
  • Otis Elevator Elevator (14 reviews)
  • Otis Elevator Customer Care (8 reviews)
  • Otis Elevator Elevator Repair (2 reviews)
  • Thyssenkrupp Customer Care (1 review)