PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sunrooms And More and Otis Elevator as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sunrooms And More
Otis Elevator

Sunrooms And More and Otis Elevator Overview

Total reviews
18
51
Company responses
0
0
Issues resolved
0
0

Otis Elevator was first mentioned on PissedConsumer on Sep 19, 2008 and since then this brand received 51 reviews. It is 33 reviews more than Sunrooms And More received since Sep 10, 2011.

Sunrooms And More and Otis Elevator Consumer Ratings

Rank
413 out of 2989 in Construction and Repair category
301 out of 2989 in Construction and Repair category
Customer service
305 in category
216 in category
Staff
237 in category
254 in category
Exchange, Refund and Cancellation Policy
247 in category
180 in category

According to consumer ratings and reviews, Otis Elevator ranks 112 points higher in the Construction and Repair category than Sunrooms And More. People gave Sunrooms And More 1 stars for Customer service criterion in Construction and Repair category and it is 398 points higher than the worst rated brand in this category. At the same time, Otis Elevator was rated 1.4 stars for Customer service criterion in this category and it is 487 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Sunrooms And More has a higher rating than Otis Elevator. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Sunrooms And More 1 stars and it is 65% greater than other in category. Otis Elevator however was rated 1.3 stars and it is 74% greater than other in category.

Sunrooms And More and Otis Elevator Rating Details

Customer service
1 (7 reviews)
1.4 (22 reviews)
Reviewer's quote

Paid all that money and 4 yrs later still leaks Very bad they came out 4 times And said it was fixed yeah right. Should of riped it out while they wede still open and drove the peice of *** room and mt truck throught their front door

Jeff h

I don't know whose fault it is but the building where my clinic is had no elevator for more than a week. We had to reschedule so many patients. The managment called OTIS and they were waiting for parts and diagnostic tools for ages. There was a residential elevator in the building but it was not...

Gilbert W
Staff
1.4 (7 reviews)
1.2 (22 reviews)
Reviewer's quote

Cover porch is leaking since they installed it...I have reported it several times for 3 year's now..witch I have a lifetime warranty...they have sent out repair men to patch up the leaks but it still leaks everytime it rain and water stands in gutter because it is off balance..now the gutter looks...

PissedConsumer996452

...Since 2015 we have been emailing their staff and even their CEO. Finally we sent another cancellation within their "correct period", sent by email and certified mail, and still no response. They just keep sending invoices...

PissedConsumer1131795
Exchange, Refund and Cancellation Policy
1 (7 reviews)
1.3 (15 reviews)
Reviewer's quote

The new sun room floor was 3 inches lower than the existing floor. The unit for heating and cooling was not in good working order. The door to the outside only closes correctly in spring and fall. Too tight in the summer and too lose in the winter. The stairs and handrail were poorly assembled....

Corinthia

Elevator not responding. Suddenly stopped. According to technician the problem is misaligned door sensors. Sometimes before reaching the ground floor it suddenly increase the speed and stop suddenly. The carriage is shaking while the door are opening or closing. :sad:

Eduardo T

Sunrooms And More and Otis Elevator Pros and Cons

Pros
No votes
  • I liked
Cons
  • Very poor customer servicde
  • Dirty
  • Customer service or quality
  • Useless company
  • Useless
  • Terrible service

Sunrooms And More and Otis Elevator Most Positive Reviews

Top rated reviews
No votes
5

We are a commercial operator. Our lift in our 6 storey head office in Brisbane is failing regularly and this last week I...

Sunrooms And More and Otis Elevator Most Critical Reviews

Lowest rated reviews
1

It has now been 200 days since they bought materials from our company. They will not pay for the materials we supplied....

1

By far the Worst employee working for Otis, a Caucasian Man, Middle aged, fixing the Duane Reade escalators at 358 5th...

Sunrooms And More and Otis Elevator Latest Reviews

Recent published reviews

Sunrooms and More installed a patio enclosure over our deck and it's retaining water in the ceiling. We've been trying...

Read all 18 reviews
1

I don't know whose fault it is but the building where my clinic is had no elevator for more than a week. We had to...

Read all 51 reviews

Sunrooms And More and Otis Elevator Products and Services

Most reviewed product and services
  • Sunrooms And More Installation (4 reviews)
  • Sunrooms And More Bathtub Surrounds Installation (1 review)
  • Sunrooms And More Porch Installation (1 review)
  • Otis Elevator Elevator (14 reviews)
  • Otis Elevator Customer Care (8 reviews)
  • Otis Elevator Elevator Repair (2 reviews)