PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sunrooms And More and Otis Elevator as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sunrooms And More
Otis Elevator

Sunrooms And More and Otis Elevator Overview

Total reviews
18
54
Company responses
0
0
Issues resolved
0
0

Sunrooms And More and Otis Elevator Consumer Ratings

Rank
461 out of 1921 in Construction and Repair category
350 out of 1921 in Construction and Repair category
Exchange, Refund and Cancellation Policy
264 in category
191 in category
Customer service
315 in category
228 in category
Price Affordability
351 in category
342 in category
Product or Service Quality
323 in category
260 in category

Sunrooms And More and Otis Elevator Rating Details

Exchange, Refund and Cancellation Policy
1 (7 reviews)
1.3 (16 reviews)
Reviewer's quote

...We repeatedly asked for a refund and were told no, " because the items were in the warehouse and couldn't be returned". I traveled 450 miles one way to be present for the installation. Prior to leaving Ga I texted Jarod and reconfirmed all install info...

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We had sent the cancellation request a few days "out of the permitted period" so we ended up continuing to pay for their maintenance service. When we were finally given access to log into their site to see the service tickets for our location, we noticed there were none for the last 8 months and...

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Customer service
1 (7 reviews)
1.3 (24 reviews)
Reviewer's quote

Paid all that money and 4 yrs later still leaks Very bad they came out 4 times And said it was fixed yeah right. Should of riped it out while they wede still open and drove the peice of *** room and mt truck throught their front door

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...No employee accountability Absolutely no customer service. Suspicious contract execution with questionable billing. No price structure...

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Price Affordability
1.2 (6 reviews)
1.4 (16 reviews)
Reviewer's quote

Cover porch is leaking since they installed it...I have reported it several times for 3 year's now..witch I have a lifetime warranty...they have sent out repair men to patch up the leaks but it still leaks everytime it rain and water stands in gutter because it is off balance..now the gutter looks...

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Monthly statements had been received by myself showing my CC had been charged for monthly service. Many months later, I received an email statement showing a huge amount due. After many emails/phone calls and months to the accounting, billing, and my own rep to find out what is going on, I was told...

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Product or Service Quality
1 (5 reviews)
1.3 (17 reviews)
Reviewer's quote

No follow up. Very disappointed . Been waiting 8 weeks for some kind of schedule for installation . I have never experienced such lack of interest from a company .

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...Now they don’t have all the plans for it?!?!?!?!? You have been warned think twice about choosing Otis as your elevator service company. They are more of a criminal organization than a company..

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Sunrooms And More and Otis Elevator Pros and Cons

Pros
No votes
  • I liked
Cons
  • Very poor customer servicde
  • Dirty
  • Customer service or quality
  • Useless company
  • Terrible service
  • Useless

Sunrooms And More and Otis Elevator Most Positive Reviews

Top rated reviews
No votes
5

We are a commercial operator. Our lift in our 6 storey head office in Brisbane is failing regularly and this last week I...

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No votes
3.7

We had an elevator modernization in August of 2017. Otis gave us a 30 day warranty. During the warranty period, over...

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Sunrooms And More and Otis Elevator Most Critical Reviews

Lowest rated reviews
1

It has now been 200 days since they bought materials from our company. They will not pay for the materials we supplied....

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1

By far the Worst employee working for Otis, a Caucasian Man, Middle aged, fixing the Duane Reade escalators at 358 5th...

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1

We spoke to a salesperson from Sunrooms and More while at the local Home Depot. They tried to sell us a $60,000...

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1

Wrost service company ever for elevators in sacramento area!!!! Worst!!!!!!!

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Sunrooms And More and Otis Elevator Latest Reviews

Recent published reviews
No votes

Sunrooms and More installed a patio enclosure over our deck and it's retaining water in the ceiling. We've been trying...

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No votes

Gentlemen / Otis Elevator Company We inform you that your company in Egypt is not cooperating. As the elevators of the...

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1

Paid all that money and 4 yrs later still leaks Very bad they came out 4 times And said it was fixed yeah right. Should...

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1

Monthly statements had been received by myself showing my CC had been charged for monthly service. Many months later, I...

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Sunrooms And More and Otis Elevator Products and Services

Most reviewed product and services
  • Sunrooms And More Installation (4 reviews)
  • Sunrooms And More Bathtub Surrounds Installation (1 review)
  • Sunrooms And More Porch Installation (1 review)
  • Otis Elevator Elevator (15 reviews)
  • Otis Elevator Customer Care (8 reviews)
  • Otis Elevator Elevator Repair (2 reviews)