Oticon vs Phonak

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Oticon

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Diversity of Products or Services
Discounts and Special Offers
  • Friendly help when i rang 1
  • Overall product for all but music 1
  • Work good when working 1

Customers don't like

  • Piano note distortion it spoiled the music being played1
  • Poor quality that does not last1
  • Problems with product1
  • Quality of hearing aid receiver1

Products by Oticon

No items

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Phonak

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.5
Customer service
Staff
Reliability
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 1
  • Leaving the store 1
  • Pretty good product 1
  • Sophisticated technology 1
  • Staff 1

Customers don't like

  • Does not work7
  • Product backup4
  • Any part of the hearing aids3
  • Battery use3
  • Retail pricing2

Products by Phonak

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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