PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Trutech and Orkin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Trutech
Orkin

Trutech and Orkin Overview

Total reviews 32 245
Company responses 0 0
Issues resolved 0 1

Trutech and Orkin Consumer Ratings

Rank
84 out of 380 in Animal Services category
14 out of 122 in Pest Control and Services category
Price Affordability
73 in category
11 in category
Customer service
69 in category
11 in category
Value for money
44 in category
9 in category
Advertised vs Delivered
42 in category
9 in category

Trutech and Orkin Rating Details

Price Affordability
1.3 (18 reviews)
1.8 (60 reviews)
Reviewer's quote

...Reluctantly I agreed , but I could see that even at that price I was going to be one of his low end priorities. He set the trap and nothing happened. Changed the bait and again no results...

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...They are certainly not worth their price. It is money wasted as far as I am concerned. It would be better used if given to a homeless person...

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Customer service
1.5 (17 reviews)
1.4 (70 reviews)
Reviewer's quote

...According to customer service that was false. Additionally, the tech would come and perform the service whenever he wanted. He never responded to emails or text messages and double billed me three times...

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...I'm extremely displeased with your company's customer service. Sincerely, Jessica Hanke..

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Value for money
1.6 (16 reviews)
1.7 (35 reviews)
Reviewer's quote

...Trutech has cost me money in repairs from their actions and done little to fix the problem. ..

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I was told if I get any bed bugs issues after I sign the contract I would get my money back. After many many months and services I have received with you guys this morning I have killed four bed bugs on my bed...

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Advertised vs Delivered
1.5 (13 reviews)
1.6 (35 reviews)
Reviewer's quote

Tech was just here last week, December, 2019. I have been out of the country, I have someone that stays at my home when I am out of town. Our Tech, walked over to my house because she was servicing my neighbor. She saw I was home and came into the house and went into the attic, I am assuming and...

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HAVE HAD ORKIN SERVICE AT OUR LOG HOME FOR YEARS. THIS IS A SECOND HOME IN LONE ROCK WI. I STILL HAD BUGS AND MICE AFTER TREATMENT. I E-MAILED ORKIN SEVERAL TIMES AND NO REPLY. SINCE NO ONE CARES AT ORKIN, I CANCELLED MY SERVICE, STILL NO REPLY FROM ORKIN AFTER WEEKS.

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Trutech and Orkin Pros and Cons

Pros
No votes
  • Friendly
  • Service tech
  • Nice over the phone
Cons
  • Poor customer service
  • You find out you are not
  • Customer service
  • Customer service stinks
  • Tech

Trutech and Orkin Most Positive Reviews

Top rated reviews
4

I'm using the heater for my job.We have big overhead doors that are always open and our boss shut the heat down and we...

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5

I have Orkin Pest Control at my home and business as do my other family members and I must say my tech Steve Capps is...

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No votes
5

Orkin and all reputable PC Companies read your reviews and usually take them seriously. In 2015 the management team at O...

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Trutech and Orkin Most Critical Reviews

Lowest rated reviews
1

We bought a house with rats. We were closing the holes and called Trutech. The sales person was high pressure with fear...

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1

Orkin - Such a SCAM! There is absolutely no excuse for a company to send a tech (on the first scheduled inspection...

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1

Company will quote you whatever price they want, horrible customer service skills. I will not recommend this company...

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1

orkin area supervisor came in my home and put bedbugs in my bed as i was watching him. he was contacted due to the...

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Trutech and Orkin Latest Reviews

Recent published reviews
1

Thursday 8:30 am: I called them to investigate scratching noises in my attic. They assigned me an account number and...

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1.8

Good evening,
I have cancelled this service multiple times through my local OKC office and you guys are still scheduling...

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1

Tech was just here last week, December, 2019. I have been out of the country, I have someone that stays at my home when...

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1

I gave them 264.00 promised that they would get rid of the rats in my home.
The came fixed the screens around outside of...

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Trutech and Orkin Products and Services

Most reviewed product and services
  • Trutech Pest Control (8 reviews)
  • Trutech Mouse Pest Control (3 reviews)
  • Trutech Animal Control Service (3 reviews)
  • Orkin Pest Control (97 reviews)
  • Orkin Mouse Pest Control (6 reviews)
  • Orkin Roach Pest Control (4 reviews)