PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Orkin and Truly Nolen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Orkin
Truly Nolen

Orkin and Truly Nolen Overview

Total reviews
220
123
Company responses
0
0
Issues resolved
1
1

Orkin was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 220 reviews. It is 97 reviews more than Truly Nolen received since Mar 11, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Truly Nolen customer support team than with Orkin customer service.

Orkin and Truly Nolen Consumer Ratings

Rank
12 out of 127 in Pest Control and Services category
10 out of 127 in Pest Control and Services category
Customer service
11 in category
8 in category
Price Affordability
8 in category
9 in category
Service Scheduling
6 in category
8 in category

According to consumer ratings and reviews, Truly Nolen ranks 2 points higher in the Pest Control and Services category than Orkin. People gave Orkin 1.4 stars for Customer service criterion in Pest Control and Services category and it is 22 points higher than the worst rated brand in this category. At the same time, Truly Nolen was rated 1.6 stars for Customer service criterion in this category and it is 25 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Truly Nolen has a higher rating than Truly Nolen. Regarding Service Scheduling criterion, consumers gave Orkin 2.1 stars and it is 82% greater than other in category. Truly Nolen however was rated 1.9 stars and it is 76% greater than other in category.

Orkin and Truly Nolen Rating Details

Customer service
1.4 (53 reviews)
1.6 (52 reviews)
Reviewer's quote

...Orkin is not the only PC Companies to change long term employees due to complacency and lack of customer service. So far every complaint is 3 yes old. I suggest that you reach out to them again and I also SUGGEST ORKIN do the same...

PissedConsumer1256498

...What ever you do, stay away from this company that has no idea what the meaning of keeping their word is or what excellent customer service involves..

L A
Price Affordability
1.9 (47 reviews)
1.9 (45 reviews)
Reviewer's quote

...They are certainly not worth their price. It is money wasted as far as I am concerned. It would be better used if given to a homeless person...

PissedConsumer643058

...I only chose them because of their reasonable price and now I know why they are so affordable! ..

PissedConsumer900609
Service Scheduling
2.1 (38 reviews)
1.9 (42 reviews)
Reviewer's quote

However, This technician has never provided pest control services in my attic. Now I have a roach infestation in my attic. I was told by the technician that Orkin did not "do attics, or spray around beds" I have had the technician come to my house between scheduled visits numerous times to control...

Carla C

...Once you’re a client forget about good service and expect fast track price increases. I couldn’t stay with that culture..

PissedConsumer1643291

Orkin and Truly Nolen Pros and Cons

Pros
  • Service tech
  • Friendly
  • Technicians
  • Service until this episode
  • Pointless
  • Promise thorough work
Cons
  • Customer service
  • Hate it
  • Customer service stinks
  • Customer service
  • Service
  • No callback

Orkin and Truly Nolen Most Positive Reviews

Top rated reviews
5

I have Orkin Pest Control at my home and business as do my other family members and I must say my tech Steve Capps is...

5

I posted a false review about David McKnight. I made it all up in drunken jealous rant He is a very good person and is...

Orkin and Truly Nolen Most Critical Reviews

Lowest rated reviews
1

Orkin - Such a SCAM! There is absolutely no excuse for a company to send a tech (on the first scheduled inspection...

1

I set up pest control service from Truly Nolan. Several months later I felt that their 'service' produced poor results....

Orkin and Truly Nolen Latest Reviews

Recent published reviews
1

From start to finish this company will no exactly where the problem is and get you to sign a long term deal. I will...

Read all 220 reviews
1.5

I recently had a termite inspection in Key Largo, Florida for a refinance on my primary residence. (Required by a VA bac...

Read all 123 reviews

Orkin and Truly Nolen Products and Services

Most reviewed product and services
  • Orkin Pest Control (92 reviews)
  • Orkin Customer Care (24 reviews)
  • Orkin Mouse Pest Control (5 reviews)
  • Truly Nolen Pest Control (41 reviews)
  • Truly Nolen Customer Care (16 reviews)
  • Truly Nolen Rodent Pest Control (8 reviews)