PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stearns And Foster and Original Mattress Factory as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stearns And Foster
Original Mattress Factory

Stearns And Foster and Original Mattress Factory Overview

Total reviews
5
204
Company responses
0
0
Issues resolved
0
0

Original Mattress Factory was first mentioned on PissedConsumer on Jul 22, 2008 and since then this brand received 204 reviews. It is 199 reviews more than Stearns And Foster received since Jun 17, 2013.

Stearns And Foster and Original Mattress Factory Consumer Ratings

Rank
334 out of 1894 in Furniture and Decor category
31 out of 297 in Bed and Bath category
Value for money
364 in category
18 in category
Customer service
331 in category
24 in category
Style and Design
382 in category
21 in category

Stearns And Foster and Original Mattress Factory Rating Details

Value for money
1 (1 review)
2 (57 reviews)
Reviewer's quote

Reached out to stearns and foster with a issue concerning our king size mattress that we purchased in 2015 at the recommendation of a VA Dr. He said this was the one he would recommend to help my husbands back issues. Over the last 6. months a hump has developed in the middle of the bed. We called...

Nancy b

...Save your money go somewhere else..

Steve c
Customer service
1 (1 review)
2 (68 reviews)
Reviewer's quote

No items

...Terrible customer service and a terrible product. I would advise anyone not to buy from them if this is the way they treat their customers. My old bed was worn out but I wish I had it back at least I could sleep through the night without be in pain and uncomfortable..

Tracy W
Style and Design
1 (1 review)
2.5 (60 reviews)
Reviewer's quote

No items

...Poorly made, poor design, lifting handle broke on the first use, the mattress foam was not uniform, thick here, thin there. Lumpy, noisy. They refuse to refund my money, had to take them to small claims court...

Carmine D

Stearns And Foster and Original Mattress Factory Pros and Cons

Pros
No votes
  • Sales environment and twosided mattress
  • Prices
  • Low pressure sales environment
Cons
  • Warranty not what is advertised
  • Mattress quality
  • Customer service
  • Mattress quality and fit

Stearns And Foster and Original Mattress Factory Most Positive Reviews

Top rated reviews
No votes
5

Bought a queen size flippable pillow-top mattress.....in 1999. Still LOVE it!!!

Stearns And Foster and Original Mattress Factory Most Critical Reviews

Lowest rated reviews
1.7

Reached out to stearns and foster with a issue concerning our king size mattress that we purchased in 2015 at the...

1

I am disgusted with the customer service that I received from The original Mattress Factory. I did a lot of research onl...

Stearns And Foster and Original Mattress Factory Latest Reviews

Recent published reviews

I purchased a Sterns and Foster mattress and box spring, from Ali at the Murrieta, CA store. I chose this particular mat...

Read all 5 reviews
1.3

This mattress looks like it is 20 years old. The store does not back up the mattress. They sent us a piece of foam and...

Read all 204 reviews

Stearns And Foster and Original Mattress Factory Products and Services

Most reviewed product and services
  • Stearns And Foster Mattress (24 reviews)
  • Stearns And Foster Bed (3 reviews)
  • Stearns And Foster Elite Luxury Plush Mattress (1 review)
  • Original Mattress Factory Mattress (160 reviews)
  • Original Mattress Factory Customer Care (6 reviews)
  • Original Mattress Factory Sales Representative (5 reviews)