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Original Mattress Factory

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $93.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Staff
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales environment and twosided mattress 5
  • Prices 3
  • Queen size bed 3
  • Low pressure sales environment 2
  • Service and product 1

Customers don't like

  • Mattress quality6
  • Customer service5
  • Mattress quality and fit4
  • Mattress quality and size2
  • Warranty1
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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 427 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.1
Staff
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Selection 4
  • Showroom possibilities 3
  • Corporate customer service 2
  • Warranty service 2
  • People there were nice 2

Customers don't like

  • Misinformation7
  • Misinformed us6
  • Extra cost for exchange4
  • Run-a-round4
  • Terrible customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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