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  • 3 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Lost my 2003 ford excursion 1
  • Female employee talks up products with rebates 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Products2
  • Nobody takes responsibility2
  • Incorrect parts2
Delete
  • 1 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $8.9K CLAIMED LOSSES
  • $811 AVERAGE LOSS
2.8
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Pricing 2
  • Price 2
  • Price of the product and it looked like an oe factory part 1

Customers don't like

  • Failure to honor warranty2
  • Took no responsibility on their part1
  • Lied about policy and procedure1
  • Failure to honor 30-day money back satisfaction guarantee1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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