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Oreilly Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 518 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Turnaround Time
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Variety of mfr offered 1
  • Lost my 2003 ford excursion 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Staff2
  • Products2
  • Nobody takes responsibility2
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Safelite Autoglass

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Friendliness off the tech 7
  • Were helpful 3
  • Friendly 3
  • Scheduling was easy and they showed up on time 2
  • Showed up on time 1

Customers don't like

  • Customer service5
  • Disrespectful technician3
  • Did not do the job right3
  • Service2
  • Results personnel2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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