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  • 2 ISSUES RESOLVED
  • 469 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • There is nothin to like about it 4
  • Absolutely nothing 2
  • All the locations 2
  • Had my part in stock 2
  • That they work fast 2

Customers don't like

  • Poor service3
  • Horrible customer service2
  • Nobody takes responsibility2
  • Quality1
  • Wasted time1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 269 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 10
  • Will never buy from them again 9
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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