Oreilly Auto Parts vs Rockauto

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  • 2 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • There is nothin to like about it 4
  • Absolutely nothing 2
  • All the locations 2
  • That they work fast 2
  • Had my part in stock 1

Customers don't like

  • Customer service5
  • Horrible customer service4
  • Poor service3
  • Unprofessional employees2
  • Wasted time2

Products by Oreilly Auto Parts

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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