Start a new comparison
Delete
  • 2 ISSUES RESOLVED
  • 464 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • There is nothin to like about it 4
  • Absolutely nothing 2
  • All the locations 2
  • Had my part in stock 2
  • That they work fast 2

Customers don't like

  • Customer service5
  • Horrible customer service4
  • Poor service3
  • Unprofessional employees3
  • Wasted time2
Delete

Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 4
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.