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  • 2 ISSUES RESOLVED
  • 470 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
  • There is nothin to like about it 4
  • All the locations 2
  • Had my part in stock 2
  • That they work fast 2
  • Female employee talks up products with rebates 1

Customers don't like

  • Poor service3
  • Nobody takes responsibility2
  • Products1
  • Wasted time1
  • Quality1
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1440 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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