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Oreilly Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.2
Turnaround Time
Discounts and Special Offers
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Variety of mfr offered 1
  • Lost my 2003 ford excursion 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Staff2
  • Products2
  • Nobody takes responsibility2
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Pep Boys

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 1513 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Turnaround Time
Discounts and Special Offers
  • Convenient location 7
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Customer service11
  • Poor service provided6
  • Store staff5
  • Poor service5
  • Attempt to overcharge5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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