PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oreilly Auto Parts and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oreilly Auto Parts
PartsGeek

Oreilly Auto Parts and PartsGeek Overview

Total reviews
558
1556
Company responses
0
0
Issues resolved
3
10

PartsGeek was first mentioned on PissedConsumer on Jul 13, 2010 and since then this brand received 1556 reviews. It is 998 reviews more than Oreilly Auto Parts received since Mar 27, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Oreilly Auto Parts customer support team and PartsGeek customer service.

Oreilly Auto Parts and PartsGeek Consumer Ratings

Rank
34 out of 541 in Auto Parts and Accessories category
41 out of 541 in Auto Parts and Accessories category
Product or Service Quality
31 in category
32 in category
Value for money
37 in category
35 in category
Price Affordability
49 in category
25 in category

According to consumer ratings and reviews, Oreilly Auto Parts ranks 7 points higher in the Auto Parts and Accessories category than PartsGeek. People gave Oreilly Auto Parts 2.1 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 105 points higher than the worst rated brand in this category. At the same time, PartsGeek was rated 2.1 stars for Product or Service Quality criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that PartsGeek has a higher rating than PartsGeek. Regarding Price Affordability criterion, consumers gave Oreilly Auto Parts 2.5 stars and it is 64% greater than other in category. PartsGeek however was rated 3 stars and it is 82% greater than other in category.

Oreilly Auto Parts and PartsGeek Rating Details

Product or Service Quality
2.1 (109 reviews)
2.1 (457 reviews)
Reviewer's quote

I switched from Auto Zone to O'Reilly's over 5 years ago because they service reps get the right part the first time about 75% on average. Product quality close to OME. Whereas Autozone only accurate 15% of the time and additionally parts quality is poor...

Hope E

I paid for one day shipping and never received my product I just left the UPS hub in they still do not know where my item...

PissedConsumer1727946
Value for money
2.3 (102 reviews)
2.3 (345 reviews)
Reviewer's quote

Replacement Number 1 rebuilt carb, car wouldn’t start when warmed up fully. Number 2–the car started okay but accelerator pump didn’t work per my mechanic. Number 3 had backward choke spring per mechanic so car died when it warmed up, like #1! Number 4 was same story with backward choke per...

PissedConsumer1553519

Got the wrong partReturned it but they still haven't gave us our refund

PissedConsumer1719419
Price Affordability
2.5 (99 reviews)
3 (447 reviews)
Reviewer's quote

00 of the same price as the acdelco that showed on their website but was not available for like 5 days. after much thought and reading and printing off their return policy I went ahead and made the purchase because it does not state 10 days within the policy. in fact, my check was turned into cash...

chad p

...00 shipping and then wait on them to refund part of the puchase price, not all of it , very dirty company shipping and refund policy..

Darrol

Oreilly Auto Parts and PartsGeek Pros and Cons

Pros
  • Had my part in stock
  • That they work fast
  • Quality parts for a good price
  • Found part
  • Good prices
  • Nice site
Cons
  • Horrible customer service
  • Nobody takes responsibility
  • Staff
  • Horrible customer service
  • Unethical business practices
  • Wrong part

Oreilly Auto Parts and PartsGeek Most Positive Reviews

Top rated reviews
5

Went to oreillys auto parts in sarasota fl and couldnt be happier i love it great customer service and professional...

5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

Oreilly Auto Parts and PartsGeek Most Critical Reviews

Lowest rated reviews
1

I purchased a can of an electrical parts cleaning spray, and it fried an
entire master switch panel in...

1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

Oreilly Auto Parts and PartsGeek Latest Reviews

Recent published reviews

Two years at 8hr. 40 hrs wk and live at poverty level.

Read all 558 reviews
1

Bullshitbought parts for 1977 el camino, among them a pair of exhaust manifolds. one was correct but the right side...

Read all 1556 reviews

Oreilly Auto Parts and PartsGeek Products and Services

Most reviewed product and services
  • Oreilly Auto Parts Manager (109 reviews)
  • Oreilly Auto Parts Customer Care (80 reviews)
  • Oreilly Auto Parts Car Part Replacement (4 reviews)
  • Partsgeek Shipping Service (379 reviews)
  • Partsgeek Customer Care (162 reviews)
  • Partsgeek Website (26 reviews)