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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Easiness 2
  • Site filters 1
  • Convenience 1

Customers don't like

  • Customer service19
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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Vrbo

Travel Agencies
  • 1 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $18K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Location 1
  • Honest company 1
  • Caymans 1

Customers don't like

  • Service fee fraud1
  • Instructions on how to cancel1
  • Honesty1
  • Customer service and company policies1
  • Cleanliness1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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