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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Easiness 2
  • Site filters 1
  • Convenience 1

Customers don't like

  • Customer service19
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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Tripadvisor

Travel Agencies
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.2
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Helping 9000 people for free 1

Customers don't like

  • Lack of ethics4
  • That they allow a client to only send good reviews to ta1
  • Preauthorization policy1
  • Lack of service rectifying fraud perpetrated using ta fk logo1
  • I would like trip advisor not to recommend vayama com any more1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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