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Orbitz
Travelocity

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Orbitz

Orbitz

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
Rank
99 out of 683
in Travel Agencies category
Rating Details
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    60
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    08:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.8
103 reviews
2.1
20 reviews
1.8
16 reviews
Travelocity

Travelocity

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 639 TOTAL REVIEWS
Rank
119 out of 683
in Travel Agencies category
Rating Details
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    33
  • SUCCESSFUL
    6%
  • AVG CALL DURATION
    01:33
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
137 reviews
1.5
47 reviews
1.6
29 reviews

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