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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS

Not enough votes to show an average rating

Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Easiness 2
  • Site filters 1
  • Convenience 1

Customers don't like

  • Customer service19
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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Southwest Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $478 AVERAGE LOSS

Not enough votes to show an average rating

Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 2
  • Attention given us by sw representstive regarding flights 1

Customers don't like

  • Terrible customer service2
  • Charges for services that were never used2
  • Swv phones not being answered1
  • Sw clerk forced me for tips in mco1
  • Resort staff in attentive behavior during a bad situation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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