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Smartfares
Orbitz

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Smartfares

Smartfares

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 27 TOTAL REVIEWS
Rank
132 out of 690
in Travel Agencies category
Rating Details
Staff
Website
Exchange, Refund and Cancellation Policy
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    20%
Top Products and Services
1.2
18 reviews
1
3 reviews
Orbitz

Orbitz

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
Rank
101 out of 690
in Travel Agencies category
Rating Details
Staff
Website
Exchange, Refund and Cancellation Policy
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    63
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    08:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.8
103 reviews
2.1
20 reviews
1.8
16 reviews

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