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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 370 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Easy to book 3
  • Price 2
  • Site filters 1
  • Easiness 1
  • Complaint solved after i had sent out almost 400 emails 1

Customers don't like

  • Customer service4
  • Near useless website3
  • Customer dis-service3
  • Ability to change3
  • Unreasonableness in no refunding2
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Rci Timeshare

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $8.8K AVERAGE LOSS
1.6
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Housekeeping and front desk staff 2

Customers don't like

  • Customer experience3
  • Exchange trade is a joke2
  • Outrageous fees1
  • No availability and fees go up1
  • Low quality website that is pocked with errors1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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