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Priceline
Orbitz

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Priceline

Priceline

1.4
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1301 TOTAL REVIEWS
Rank
122 out of 681
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    287
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
145 reviews
1.5
130 reviews
1.7
63 reviews
Orbitz

Orbitz

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
Rank
100 out of 681
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    60
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    08:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.8
103 reviews
2.1
20 reviews
1.8
16 reviews

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