PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philips and Oral B as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philips
Oral B

Philips and Oral B Overview

Total reviews 131 78
Company responses 0 0
Issues resolved 1 0

Philips and Oral B Consumer Ratings

Rank
232 out of 1813 in Appliances and Electronics category
188 out of 920 in Cosmetics and Personal Care category
Product or Service Quality
266 in category
184 in category
Customer service
178 in category
153 in category
Value for money
204 in category
149 in category
Website
305 in category
175 in category

Philips and Oral B Rating Details

Product or Service Quality
1.5 (55 reviews)
1.5 (30 reviews)
Reviewer's quote

I have had service errors related to my Phillips TV. I have called And had to manually reset my tv in order to watch movies, such as Netflix or Tubi etc..

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...I haven't been able to find a human being to help me with my problem, so I'm contacting you in the hope of rousing the customer service reps at Oral B. I am not happy with the defects, nor am I happy with the lack of customer service..

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Customer service
1.6 (52 reviews)
1.4 (29 reviews)
Reviewer's quote

I am trying to reach customer service for four days. Despite following the hours of operation on your website, you are always closed. Have tried calling 866-309-0866 and 866-309-5962...

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...ARE YOU KIDDING ME? GREAT CUSTOMER SERVICE. You have lost a customer..

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Value for money
2 (51 reviews)
2 (31 reviews)
Reviewer's quote

...Spent a lot of money on this TV and now wishing I didn't..

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...I am tired of wasting my money on basic products that no longer work. Oral-B used to be quality made, so there is no reason why they can't be quality made now. It's now all about quantity not quality...

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Website
2 (50 reviews)
1.9 (30 reviews)
Reviewer's quote

I've even went on their website and follow the directions how to use a flash drive to put in the television so that the Flash software will update the television. But that didn't work either. This company has no 24-hour service support and every time you press on contact it will not give you an...

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...I tried to complain about this but there is no provision for this on oral b website and the phone service is bad. why do they not get back to me rather than tell me they cant be contacted at this time..

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Philips and Oral B Pros and Cons

Pros
  • No pros
  • Quality of product
  • Product when they dont break
  • Previous models
  • Brush in the first weeks before it was faulty
  • Great toothbrushes
Cons
  • Did not care about my problem
  • Customer serice is pathetic
  • Cant contact them on the phone
  • Failed to honor rebate
  • Very poor product quality
  • Terrible customer service

Philips and Oral B Most Positive Reviews

Top rated reviews
5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

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5

No customer Email address furnished. Contact only lets me go to things that I do not have!
Tried the cross action brush a...

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5

Hannah was very courteous and helpful. Problem resolved. I hope that things get better in the Philippines.

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5

I counted on a particular model that I had used for years. I was told it was no longer available. I have been given an o...

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Philips and Oral B Most Critical Reviews

Lowest rated reviews
1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

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1

I had purchased an Oral-B Professional Deep Sweep Triaction 1000 Rechargeable Electric Toothbrush on 3/4/2015. And it...

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1

Philips takes full responsibility of *** off consumers with worse products such as this model. Their unnecessary...

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1

bought the brush on Amazon last month (9/16) NOW NO website to register and get coupons. Just a rip off. Shame on Oral...

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Philips and Oral B Latest Reviews

Recent published reviews
3.8

Helpful but at the same time in a hurry too get me off the phone.

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1

Horrible customer care worst customer care ever

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No votes

My Netflix wont work and they said to call tv manufacturers

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1

Well when purchasing my Oral-B tooth brush I registered it. After a few months of use on this model 7000 . The brush...

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Philips and Oral B Products and Services

Most reviewed product and services
  • Philips Tv (25 reviews)
  • Philips Shaver (8 reviews)
  • Philips Portable Media Player (3 reviews)
  • Oral B Toothbrush (22 reviews)
  • Oral B Rebate (12 reviews)
  • Oral B Website (5 reviews)