PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oral B and Philips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oral B
Philips

Oral B and Philips Overview

Total reviews 88 150
Company responses 0 0
Issues resolved 0 2

Oral B and Philips Consumer Ratings

Rank
212 out of 947 in Cosmetics and Personal Care category
241 out of 1851 in Appliances and Electronics category
Product or Service Quality
219 in category
No votes
Value for money
159 in category
No votes
Customer service
173 in category
No votes
Price Affordability
195 in category
No votes

Oral B and Philips Rating Details

Product or Service Quality
1.4 (37 reviews)
No votes
Reviewer's quote

...There isn't anything in the product description that says it is a power toothbrush. Me: Except the picture. Curtis: And I can definitely pass your feedback along appropriately regarding that...

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Bad customer service and rude with women in the back ground..

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Value for money
1.9 (34 reviews)
No votes
Reviewer's quote

...I am tired of wasting my money on basic products that no longer work. Oral-B used to be quality made, so there is no reason why they can't be quality made now. It's now all about quantity not quality...

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...At this point I feel I was ripped off in spending my money on your product. If your features do not work, why sell them to innocent customers? I notice you have a pissed platform. Now I know why..

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Customer service
1.3 (33 reviews)
No votes
Reviewer's quote

...I haven't been able to find a human being to help me with my problem, so I'm contacting you in the hope of rousing the customer service reps at Oral B. I am not happy with the defects, nor am I happy with the lack of customer service..

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I am trying to reach customer service for four days. Despite following the hours of operation on your website, you are always closed. Have tried calling 866-309-**** and 866-309-****...

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Price Affordability
1.9 (32 reviews)
No votes
Reviewer's quote

The representative from Oral b told me that the brush heads from Cosco were compatible with all Oral b toothbrushes. Well, it is not!

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...This television is very smart smart enough to influence me to buy it because of its price. But this television if it loses its firmware and you do not have internet service is useless. This company should one it's customers about this issue...

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Oral B and Philips Pros and Cons

Pros
  • Previous models
  • Brush in the first weeks before it was faulty
  • Great toothbrushes
  • No pros
  • Quality of product
  • Product when they dont break
Cons
  • Not a good experience
  • Failed to honor rebate
  • Very poor product quality
  • Did not care about my problem
  • Customer serice is pathetic
  • Cant contact them on the phone

Oral B and Philips Most Positive Reviews

Top rated reviews
5

No customer Email address furnished. Contact only lets me go to things that I do not have!
Tried the cross action brush a...

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5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

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5

I counted on a particular model that I had used for years. I was told it was no longer available. I have been given an o...

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5

Hannah was very courteous and helpful. Problem resolved. I hope that things get better in the Philippines.

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Oral B and Philips Most Critical Reviews

Lowest rated reviews
1

I had purchased an Oral-B Professional Deep Sweep Triaction 1000 Rechargeable Electric Toothbrush on 3/4/2015. And it...

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1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

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1

bought the brush on Amazon last month (9/16) NOW NO website to register and get coupons. Just a rip off. Shame on Oral...

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1

Philips takes full responsibility of *** off consumers with worse products such as this model. Their unnecessary...

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Oral B and Philips Latest Reviews

Recent published reviews
1

No answer on phone at night

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4

Bad customer service and rude with women in the back ground

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1

Welcome to Oral-B chat. You are chatting with Oral-B support
Curtis: Hi I'm Curtis. How may I help you today?
Me: Hi Curti...

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1

Two weeks ago, our TV suddenly decided it didn't want to connected to the internet anymore. After texting and phoning cu...

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Oral B and Philips Products and Services

Most reviewed product and services
  • Oral B Toothbrush (24 reviews)
  • Oral B Rebate (12 reviews)
  • Oral B Pro 1000 Toothbrush (3 reviews)
  • Philips Tv (32 reviews)
  • Philips Shaver (8 reviews)
  • Philips Portable Media Player (3 reviews)