PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oral B and Philips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oral B
Philips

Oral B and Philips Overview

Total reviews
61
74
Company responses
0
0
Issues resolved
0
1

Philips was first mentioned on PissedConsumer on Jun 17, 2008 and since then this brand received 74 reviews. It is 13 reviews more than Oral B received since Feb 13, 2010.

Oral B and Philips Consumer Ratings

Rank
181 out of 1159 in Cosmetics and Personal Care category
366 out of 2615 in Appliances and Electronics category
Value for money
107 in category
243 in category
Website
158 in category
320 in category
Customer service
159 in category
226 in category

Oral B and Philips Rating Details

Value for money
2 (25 reviews)
1.7 (26 reviews)
Reviewer's quote

...REFUND ME MY MONEY FOR ALL THIS TROUBLE. (MAD AS *** *** ) mad..

WANDA P

...and the solution they offered me was to buy a new one! The product should have lasted significantly longer than 2 years, particularly given the amount of money I paid for it. I will never buy another Philips product and I would not recommend them for...

Sarah W
Website
1.9 (25 reviews)
1.8 (24 reviews)
Reviewer's quote

...I tried to complain about this but there is no provision for this on oral b website and the phone service is bad. why do they not get back to me rather than tell me they cant be contacted at this time..

Elbert

Just trying to find a customer service number or website for Philips was difficult, and the item was not returnable at the store (BestBuy). After 3 months of interminable phone holds, useless e-mails and bad customer service advice -- Philips would not refund money and instead insisted on sending...

PissedConsumer907152
Customer service
1.3 (24 reviews)
1.3 (26 reviews)
Reviewer's quote

...ARE YOU KIDDING ME? GREAT CUSTOMER SERVICE. You have lost a customer..

PATRICIA P

...The horrible customer service, timeliness of resolution, professionalism, and lack of quality in regard to their products is unfounded..

PissedConsumer1757604

Oral B and Philips Pros and Cons

Pros
  • Previous models
  • Brush in the first weeks before it was faulty
  • Great toothbrushes
  • Quality of product
  • Product when they dont break
  • Toothbrush when it worked
Cons
  • Failed to honor rebate
  • Very poor product quality
  • Terrible customer service
  • Did not care about my problem
  • Quality
  • Customer serice is pathetic

Oral B and Philips Most Positive Reviews

Top rated reviews
4.8

the metal peice broke off in my tooth brush and its jammed up in there.. i have called the corportate office for...

5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

Oral B and Philips Most Critical Reviews

Lowest rated reviews
1

I had purchased an Oral-B Professional Deep Sweep Triaction 1000 Rechargeable Electric Toothbrush on 3/4/2015. And it...

1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

Oral B and Philips Latest Reviews

Recent published reviews

I have frequently purchased Oral B Glide dental floss and have never had a problem until my last purchase. The "case"...

Read all 61 reviews
1

Bought a TV 7 months ago because it was on sale. Finally got around to opening it and there is a crack on the top right...

Read all 74 reviews

Oral B and Philips Products and Services

Most reviewed product and services
  • Oral B Toothbrush (19 reviews)
  • Oral B Rebate (7 reviews)
  • Oral B Pro 1000 Toothbrush (3 reviews)
  • Philips Tv (8 reviews)
  • Philips Shaver (7 reviews)
  • Philips Dvd Player (2 reviews)